We will be migrating our Stanford customers from our U.S. instance to a new PAN based server instance on Saturday July 25th, 2020 at 10:30 AM (U.S. PST). Migration is expected to take 24 hours and during this time, the iLab site may be unavailable.

[Saturday July 25th; 10:32 AM (U.S. PST)] - Agilent Site Reliability Engineers have begun process to migrate Stanford server instance.

[Saturday July 25th; 2:57 PM (U.S. PST)] - Migration and data index are both complete. Site is being tested for vulnerabilities.

[Saturday July 25th; 9:10 PM (U.S. PST)] - All operations have been tested and issue found with exporting of large data reports. Agilent Engineers are investigating.

[Saturday July 25th; 9:35 Pm (U.S. PST)] - Issue with large report export has been resolved and all site features are functional.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

[Tuesday July 21st, 2:24 PM (U.S. EST)] - iLab sites, except DFCI and Stanford, on the U.S. server experiencing general slowness and may not available for users.

[Tuesday July 21st, 2:30 PM (U.S. EST)] - Agilent Site Reliability Engineers have identified the issue and have begun process to resolve.

[Tuesday July 21st, 2:35 PM (U.S. EST)] - Issue has been resolved and Agilent Engineers will continue to monitor.

Please contact iLab Support at ilab-support@agilent.com, with any questions.

On Saturday July 18th, 2020 at 2 AM (U.S. EST), Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the U.S. server:

• Primary U.S. instance
• DFCI instance
• DFCI API instance
• Catalog Database instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday, July 18th, 2020 at 3:00 AM (U.S. EST)] - Maintenance complete and site is operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday July 11th, 2020 at 11:30 PM (U.S. EST), Agilent Site Reliability Engineers will making modifications on the auto commit mode within the U.S. Server Instance (not including DFCI). Maintenance is planned for 30 minutes, without any downtime. There may be disruption in accessing the Storeroom and Requisitioning features during this time.

Sunday, July 12th, 2020 at 12:20 AM (U.S. EST) - Modifications are now completed and site is operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday July 4th, 2020 at 11:30 PM (U.S. EST), Agilent Site Reliability Engineers will making modifications on the auto commit mode within the Catalog Database Server Instance. Maintenance is planned for 30 minutes, without any downtime. There may be disruption in accessing the Storeroom and Requisitioning features during this time.

[Saturday July 4th, 2020 at 11:44 PM (U.S. EST)] - Maintenance complete and site is operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

[Tuesday June 30th, 2:04 PM (U.S. EST)] - iLab sites, except Stanford, on the U.S. server experiencing general slowness and may not available for users.

[Tuesday June 9th; 2:16 PM (U.S. EST)] - Agilent Site Reliability Engineers have begun investigation on server errors.

[Tuesday June 9th; 2:22 PM (U.S. EST)] - Issue has been found and resolved and site should be operational. Engineers will continue to monitory performance.

Please contact iLab Support at ilab-support@agilent.com, with any questions.

On Saturday June 27th, 2020 at 11:30 PM (U.S. EST), Agilent Site Reliability Engineers will making modifications on the auto commit mode within the U.S. server - DFCI Instance. Maintenance is planned for 30 minutes, without any downtime.

[Saturday June 27th; 11:44 PM (U.S. EST)] - Maintenance complete and site is operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

[Friday June 26th, 2020; 3:10 PM (U.S. EST)] - iLab sites, not including DFCI and Stanford, are experiencing higher queue loads on the server and may be unavailable to some users. Agilent Site Reliability Engineers are investigating.

[Friday June 26th, 2020; 3:25 PM (U.S. EST)] - Agilent Site Reliability Engineers have isolated the issue and restarted the servers. Site performance levels are stabilzing.

[Friday June 26th, 2020; 03:31 PM (U.S. EST)] - All issues have been resolved and sites are operational. Agilent will monitor performance.

Please contact iLab Support at ilab-support@agilent.com, with any questions.