On Saturday January 9th, 2021 at 3 AM (U.S. EST), Agilent Site Reliability Engineers and Network Engineers will be making updates on the server hosting the following Agilent databases:

• iLab Stanford instance
• iLab Content Management instance
• iLab ERP Integration File instance
• Agilent Status Page instance
• Agilent CrossLab Connect Portal

Maintenance is planned for 2 hours and during this time, some content and sites may not be available. iLab content can include image logos, images in descriptions, linked documents and status site.

[Saturday January 9th; 7:05 AM (U.S. EST)] - Maintenance completed and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, for any questions or concerns regarding the iLab software.

Please contact CrossLab Support crosslab.support@agilent.com, for any questions or concerning the CrossLab Connect Portal.

On Friday January 8th, 2021 at 9:30 AM (UTC), Agilent Site Reliability Engineers will be conducting a PAN Failover maintenance on the CrossLab Portal server

Maintenance is planned for 1 hour and during this time, some content and sites may not be available.

[Friday January 8th; 12:40 PM (UTC)] - Maintenance completed and site is operational.

Please contact CrossLab Support at crosslab.support@agilent.com, with any questions or concerns.

On Thursday January 7th, 2021 at 9:30 AM (UTC), Agilent Site Reliability Engineers will be conducting a PAN Failover maintenance on the following server instances:

• iLab Content Management
• Agilent Status Page

Maintenance is planned for 1 hour and during this time, some content and sites may not be available. iLab content can include image logos, images in descriptions, linked documents and status site.

[Thursday January 7th; 10:50 AM (UTC)] - Maintenance completed and sites operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Tuesday January 5th, 2020, at 1:30 AM (U.S. PST), Agilent Site Reliability Engineers and Network Team will be updating the PAN Firewall on the iLab U.S. Server - Stanford instance:

Maintenance is scheduled for 1 hour and during this time, no more than 10 minutes of downtime is expected.

[Tuesday January 5th; 3:40 AM (U.S. PST)] - Maintenance complete and Stanford site is operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Sunday January 3rd, 2020 at 12 AM (EST), Agilent Site Reliability Engineers will be replicating the Canada server database to reduce maintenance and performance issues, as well as increase availability.

Maintenance is planned for 6 hours and during this time, about 1 hour of downtime is expected.

[Sunday January 3rd; 12:48 AM (CA EST)] - 1st Phase of maintenance complete and downtime has ended.

[Sunday January 3rd; 6:00 AM (CA EST)] - 2nd and Final Phase of maintenance complete and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday January 2nd, 2021 at 2 AM (U.S. EST), Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the U.S. server:

• Primary U.S. instance
• DFCI instance
• Catalog Database instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday January 2nd; 3:00 AM (U.S. EST)] - Maintenance completed and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Wednesday December 30th, 2020 at 5 AM (UTC), Agilent Site Reliability Engineers will be replicating the iLab Europe server database to reduce maintenance and performance issues, as well as increase availability.

Maintenance is planned for 6 hours and during this time, no downtime is expected.

[Wednesday December 30th; 9:52 AM (UTC)] - Maintenance completed and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday December 26th, 2020 at 2 AM (U.S. EST), Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the U.S. server:

• Primary U.S. instance
• DFCI instance
• ERP Integration instance
• Catalog Database Primary instance
• Catalog Database Processing instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday December 26th; 5:00 AM (U.S. EST)] - Maintenance complete and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday December 19th, 2020 at 2 AM (U.S. EST), Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the U.S. server:

• Primary U.S. instance
• Secondary U.S. Load Balancer
• DFCI instance
• API instance
• Catalog Database instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday December 19th; 7:20 AM (U.S. EST) - Maintenance complete and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.