All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Routine Maintenance - Multiple Instances

On Saturday April 27th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents



Past Incidents

Monday, November 21st, 2016

Stanford Browser Reset for Site Being Not Loading

Due to the recent server upgrade for the Stanford iLab system, the Stanford site may show that it is re-directing and not load. If you experience this issue, below are the steps in Google Chrome and Mozilla Firefox:

Google Chrome:

*Click on the 3 vertical dots, toward the top right of browser.

*Click on Settings in the menu.

*In Settings, scroll to the bottom and click on Show advanced settings.

*At the bottom of the page, click on Reset Settings.

Mozilla Firefox:

*Click on the 3 vertical bar lines, towards the top right of the browser.

*Click on the ? mark in the circle, at the bottom of the pop-up menu.

*Click on Troubleshooting Information.

*Click on the Refresh Firefox button

Sunday, November 20th, 2016

No incidents reported

Saturday, November 19th, 2016

No incidents reported

Friday, November 18th, 2016

No incidents reported

Thursday, November 17th, 2016

No incidents reported

Wednesday, November 16th, 2016

No incidents reported

Tuesday, November 15th, 2016

No incidents reported

Monday, November 14th, 2016

No incidents reported

Sunday, November 13th, 2016

No incidents reported

Saturday, November 12th, 2016

No incidents reported

Friday, November 11th, 2016

No incidents reported

Thursday, November 10th, 2016

No incidents reported

Wednesday, November 9th, 2016

No incidents reported

Tuesday, November 8th, 2016

No incidents reported

Monday, November 7th, 2016

No incidents reported

Sunday, November 6th, 2016

No incidents reported

Saturday, November 5th, 2016

No incidents reported

Friday, November 4th, 2016

No incidents reported

Thursday, November 3rd, 2016

No incidents reported

Wednesday, November 2nd, 2016

No incidents reported

Tuesday, November 1st, 2016

No incidents reported

Monday, October 31st, 2016

No incidents reported

Sunday, October 30th, 2016

No incidents reported

Saturday, October 29th, 2016

No incidents reported

Friday, October 28th, 2016

No incidents reported

Thursday, October 27th, 2016

No incidents reported

Wednesday, October 26th, 2016

No incidents reported

Tuesday, October 25th, 2016

No incidents reported

Monday, October 24th, 2016

No incidents reported

Sunday, October 23rd, 2016

No incidents reported