All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Australia Emergency Site Maintenance

On Friday April 19th, 2024 at 5:00 PM (UTC), emergency site maintenance has been scheduled for iLab Australia server instance and API.

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Europe Emergency Site Maintenance

On Saturday April 20th, 2024 at 12:00 AM (UTC), emergency site maintenance has been scheduled for iLab Europe server instance and API.

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Primary U.S, Stanford, DFCI, Canada Emergency Site Maintenance

On Saturday April 20th, 2024 at 8:00 AM (UTC), emergency site maintenance has been scheduled for the following iLab server instances and API.

  • iLab Primary U.S.
  • iLab DFCI
  • iLab Stanford
  • iLab Canada

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents




Past Incidents

Monday, April 17th, 2023

No incidents reported

Sunday, April 16th, 2023

No incidents reported

Saturday, April 15th, 2023

iLab Content Management Upgrade

On Saturday April 15th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be upgrading components within iLab Content Management.

Maintenance is planned for 30 minutes and during this time, no more than 10 minutes of downtime is expected. However, there may be some iLab content that may not be displaying correctly / may not be available. iLab content can include image logos, images in descriptions and URL links.

[Saturday April 15th; 6:00 AM (UTC)] - Maintenance completed and site content is accessible.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, April 14th, 2023

Seahorse Analytics

On Saturday April 15th, 2023 at 03:00 AM (UTC), Agilent Site Reliability Engineers will be performing updates and routine maintenance to Agilent Seahorse Analytics. Maintenance is planned for 30 minutes and during this time you will not be able to access the Seahorse Analytics application. We apologize in advance for any inconvenience that may be caused.

[Saturday April 15th, 2023 at 03:30 AM (UTC)] - Maintenance complete and site is operational.

Please contact Agilent Cell Analysis Support at cellanalysis.support@agilent.com with any questions or concerns.

Thursday, April 13th, 2023

No incidents reported

Wednesday, April 12th, 2023

No incidents reported

Tuesday, April 11th, 2023

No incidents reported

Monday, April 10th, 2023

No incidents reported

Sunday, April 9th, 2023

No incidents reported

Saturday, April 8th, 2023

Agilent Status Page, iLab Catalog Database & iLab Content Management Routine Maintenance

On Saturday, April 8th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database
  • iLab ERP

Maintenance is planned for 1 hour 30 minutes and during this time, no downtime is expected.

[Saturday, April 8th, 2023 at 6:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, April 7th, 2023

No incidents reported

Thursday, April 6th, 2023

No incidents reported

Wednesday, April 5th, 2023

No incidents reported

Tuesday, April 4th, 2023

No incidents reported

Monday, April 3rd, 2023

No incidents reported

Sunday, April 2nd, 2023

No incidents reported

Saturday, April 1st, 2023

iLab Primary US and Europe Server Maintenance

On Saturday, April 1st, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Primary US
  • iLab Primary US API
  • iLab Europe
  • iLab Europe API

Maintenance is planned for 1 hour 30 minutes and during this time, no downtime is expected.

[Saturday, April 1st, 2023 at 6:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, March 31st, 2023

No incidents reported

Thursday, March 30th, 2023

No incidents reported

Wednesday, March 29th, 2023

No incidents reported

Tuesday, March 28th, 2023

No incidents reported

Monday, March 27th, 2023

No incidents reported

Sunday, March 26th, 2023

No incidents reported

Saturday, March 25th, 2023

iLab DFCI and Australia Routine Maintenance

On Saturday, March 25th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Australia
  • iLab DFCI

Maintenance is planned for 1 hour 30 minutes and during this time, no downtime is expected.

[Saturday, March 25th, 2023 at 6:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, March 24th, 2023

No incidents reported

Thursday, March 23rd, 2023

No incidents reported

Wednesday, March 22nd, 2023

No incidents reported

Tuesday, March 21st, 2023

No incidents reported

Monday, March 20th, 2023

No incidents reported

Sunday, March 19th, 2023

No incidents reported

Saturday, March 18th, 2023

iLab Canada and Stanford Routine Maintenance

On Saturday March 18th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Canada
  • iLab Stanford

Maintenance is planned for 1 hour and 30 minutes and during this time, no downtime is expected.

[Saturday, March 18th, 2023 at 6:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.