All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Active Incidents



Past Incidents

Sunday, April 2nd, 2023

No incidents reported

Saturday, April 1st, 2023

iLab Primary US and Europe Server Maintenance

On Saturday, April 1st, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Primary US
  • iLab Primary US API
  • iLab Europe
  • iLab Europe API

Maintenance is planned for 1 hour 30 minutes and during this time, no downtime is expected.

[Saturday, April 1st, 2023 at 6:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, March 31st, 2023

No incidents reported

Thursday, March 30th, 2023

No incidents reported

Wednesday, March 29th, 2023

No incidents reported

Tuesday, March 28th, 2023

No incidents reported

Monday, March 27th, 2023

No incidents reported

Sunday, March 26th, 2023

No incidents reported

Saturday, March 25th, 2023

iLab DFCI and Australia Routine Maintenance

On Saturday, March 25th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Australia
  • iLab DFCI

Maintenance is planned for 1 hour 30 minutes and during this time, no downtime is expected.

[Saturday, March 25th, 2023 at 6:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, March 24th, 2023

No incidents reported

Thursday, March 23rd, 2023

No incidents reported

Wednesday, March 22nd, 2023

No incidents reported

Tuesday, March 21st, 2023

No incidents reported

Monday, March 20th, 2023

No incidents reported

Sunday, March 19th, 2023

No incidents reported

Saturday, March 18th, 2023

iLab Canada and Stanford Routine Maintenance

On Saturday March 18th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Canada
  • iLab Stanford

Maintenance is planned for 1 hour and 30 minutes and during this time, no downtime is expected.

[Saturday, March 18th, 2023 at 6:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, March 17th, 2023

iLab Routine Maintenance - Multiple Instances

On Friday, March 17th, 2023 at 10:00 PM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Primary US
  • iLab DFCI
  • iLab Stanford
  • iLab Canada
  • Agilent StatusPage
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 2 hours and during this time, no downtime is expected.

[Saturday, March 18th, 2023 at 12:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Europe Routine Maintenance

On Friday, March 17th, 2023 at 8:00 PM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Europe

Maintenance is planned for 1 hour and during this time, no downtime is expected.

[Friday, March 17th, 2023 at 9:00 PM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Australia Routine Maintenance

On Friday, March 17th, 2023 at 4:00 PM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Australia

Maintenance is planned for 2 hours and during this time, no downtime is expected.

[Friday, March 17th, 2023 at 6:00 PM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

CrossLab Connect General Maintenance

On Friday, 17th March 2023 at 5:30 AM (UTC), Agilent Site Reliability Engineers will be performing a maintenance on the CrossLab Connect Service Management server.

Maintenance is scheduled for 30 minutes and during this time, no more than 10 minutes of downtime is expected.

[Friday March 17th, 6:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact CLC Support at crosslab.support@agilent.com, with any questions or concerns.

Thursday, March 16th, 2023

No incidents reported

Wednesday, March 15th, 2023

No incidents reported

Tuesday, March 14th, 2023

No incidents reported

Monday, March 13th, 2023

No incidents reported

Sunday, March 12th, 2023

No incidents reported

Saturday, March 11th, 2023

No incidents reported

Friday, March 10th, 2023

Routine Maintenance - Multiple Instances

On Saturday, March 11, 2023 at 1:00 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Primary US
  • iLab DFCI
  • iLab Stanford
  • iLab Canada
  • Agilent StatusPage
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 2 hours and during this time, no downtime is expected.

[Saturday, March 11, 2023 at 3:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Europe Routine Maintenance

On Friday, March 10th, 2023 at 11:00 PM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Europe

Maintenance is planned for 2 hours and during this time, no downtime is expected.

[Saturday, March 11, 2023 at 1:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Australia Routine Maintenance

On Friday, March 10th, 2023 at 7:00 PM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Australia

Maintenance is planned for 4 hours and during this time, no downtime is expected.

[Friday, March 10th, 2023 at 11:00 PM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, March 9th, 2023

No incidents reported

Wednesday, March 8th, 2023

No incidents reported

Tuesday, March 7th, 2023

No incidents reported

Monday, March 6th, 2023

No incidents reported

Sunday, March 5th, 2023

No incidents reported

Saturday, March 4th, 2023

No incidents reported