All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Active Incidents



Past Incidents

Saturday, March 18th, 2023

iLab Canada and Stanford Routine Maintenance

On Saturday March 18th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Canada
  • iLab Stanford

Maintenance is planned for 1 hour and 30 minutes and during this time, no downtime is expected.

[Saturday, March 18th, 2023 at 6:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, March 17th, 2023

iLab Routine Maintenance - Multiple Instances

On Friday, March 17th, 2023 at 10:00 PM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Primary US
  • iLab DFCI
  • iLab Stanford
  • iLab Canada
  • Agilent StatusPage
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 2 hours and during this time, no downtime is expected.

[Saturday, March 18th, 2023 at 12:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Europe Routine Maintenance

On Friday, March 17th, 2023 at 8:00 PM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Europe

Maintenance is planned for 1 hour and during this time, no downtime is expected.

[Friday, March 17th, 2023 at 9:00 PM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Australia Routine Maintenance

On Friday, March 17th, 2023 at 4:00 PM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Australia

Maintenance is planned for 2 hours and during this time, no downtime is expected.

[Friday, March 17th, 2023 at 6:00 PM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

CrossLab Connect General Maintenance

On Friday, 17th March 2023 at 5:30 AM (UTC), Agilent Site Reliability Engineers will be performing a maintenance on the CrossLab Connect Service Management server.

Maintenance is scheduled for 30 minutes and during this time, no more than 10 minutes of downtime is expected.

[Friday March 17th, 6:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact CLC Support at crosslab.support@agilent.com, with any questions or concerns.

Thursday, March 16th, 2023

No incidents reported

Wednesday, March 15th, 2023

No incidents reported

Tuesday, March 14th, 2023

No incidents reported

Monday, March 13th, 2023

No incidents reported

Sunday, March 12th, 2023

No incidents reported

Saturday, March 11th, 2023

No incidents reported

Friday, March 10th, 2023

Routine Maintenance - Multiple Instances

On Saturday, March 11, 2023 at 1:00 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Primary US
  • iLab DFCI
  • iLab Stanford
  • iLab Canada
  • Agilent StatusPage
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 2 hours and during this time, no downtime is expected.

[Saturday, March 11, 2023 at 3:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Europe Routine Maintenance

On Friday, March 10th, 2023 at 11:00 PM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Europe

Maintenance is planned for 2 hours and during this time, no downtime is expected.

[Saturday, March 11, 2023 at 1:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Australia Routine Maintenance

On Friday, March 10th, 2023 at 7:00 PM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Australia

Maintenance is planned for 4 hours and during this time, no downtime is expected.

[Friday, March 10th, 2023 at 11:00 PM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, March 9th, 2023

No incidents reported

Wednesday, March 8th, 2023

No incidents reported

Tuesday, March 7th, 2023

No incidents reported

Monday, March 6th, 2023

No incidents reported

Sunday, March 5th, 2023

No incidents reported

Saturday, March 4th, 2023

No incidents reported

Friday, March 3rd, 2023

No incidents reported

Thursday, March 2nd, 2023

No incidents reported

Wednesday, March 1st, 2023

No incidents reported

Tuesday, February 28th, 2023

No incidents reported

Monday, February 27th, 2023

No incidents reported

Sunday, February 26th, 2023

No incidents reported

Saturday, February 25th, 2023

No incidents reported

Friday, February 24th, 2023

iLab Primary US & iLab Catalog Database Routine Maintenance

On Saturday February 25th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following server instances:

  • iLab Primary US
  • iLab Catalog Database

Maintenance is planned for 30 minutes and during this time, no more than 10 minutes of downtime is expected. We apologize in advance for any inconvenience that may be caused.

[Saturday, February 25th, 2023 at 5:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Primary US Routine Maintenance

On Friday, February 24th, 2023 at 9:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Primary US

Maintenance is planned for 1 hour and during this time, no downtime is expected.

[Friday, February 24rd, 2023 at 10:30 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

CrossLab CrossLab Connect General Maintenance

On Friday, 24th February 2023 at 5:30 AM (UTC), Agilent Site Reliability Engineers will be performing a maintenance on the CrossLab Connect Service Management server. 

Maintenance is scheduled for 30 minutes and during this time, no more than 10 minutes of downtime is expected.

[Friday February 24th; 7:00 AM (UTC)] - Maintenance completed and site is operational.

Please contact CLC Support at crosslab.support@agilent.com, with any questions or concerns.

Thursday, February 23rd, 2023

iLab Europe Routine Maintenance

On Thursday, February 23rd, 2023 at 5:00 PM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Europe

Maintenance is planned for 1 hour and during this time, no downtime is expected.

[Thursday, February 23rd, 2023 at 5:45 PM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Wednesday, February 22nd, 2023

iLab Routine Maintenance - DFCI & Catalog Database

On Wednesday, February 22nd, 2023 at 9:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Catalog Database
  • iLab DFCI

Maintenance is planned for 1 hour and during this time, no downtime is expected.

[Wednesday, February 22nd, 2023 at 11:00 AM(UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Tuesday, February 21st, 2023

iLab Australia Routine Maintenance

On Tuesday, February 21st, 2023 at 5:00 PM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Australia

Maintenance is planned for 1 hour and during this time, no downtime is expected.

[Tuesday, February 21st, 2023 at 5:30 PM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Monday, February 20th, 2023

No incidents reported

Sunday, February 19th, 2023

No incidents reported

Saturday, February 18th, 2023

Status Page & iLab Content Management Routine Maintenance

On Sunday February 19th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following server instances:

  • Agilent Status Page
  • iLab Content Management

Maintenance is planned for 1 hour and during this time, some content and sites may not be available. iLab content can include image logos, images in descriptions, linked documents and status site.

[Sunday February 19th; 5:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, February 17th, 2023

No incidents reported

Thursday, February 16th, 2023

iLab Canada and Stanford Routine Maintenance

[UPDATED] On Thursday, February 16th, 2023 at 10:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Canada
  • iLab Stanford

Maintenance is planned for 1 hour and during this time, no downtime is expected.

[Thursday, February 16th, 2023 at 11 AM (UTC)] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.