All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Routine Maintenance - Multiple Instances

On Saturday April 27th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents



Past Incidents

Sunday, February 5th, 2023

No incidents reported

Saturday, February 4th, 2023

No incidents reported

Friday, February 3rd, 2023

iLab Routine Maintenance - Europe, Stanford & DFCI

On Saturday February 4th, 2023 at 3:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following server:

  • iLab Europe
  • iLab Stanford
  • iLab DFCI

Maintenance is planned for 30 minutes and during this time, no more than 10 minutes of downtime is expected. We apologize in advance for any inconvenience that may be caused.

[Saturday February 4th, 2023; 4 AM (UTC)] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, February 2nd, 2023

No incidents reported

Wednesday, February 1st, 2023

No incidents reported

Tuesday, January 31st, 2023

No incidents reported

Monday, January 30th, 2023

No incidents reported

Sunday, January 29th, 2023

No incidents reported

Saturday, January 28th, 2023

No incidents reported

Friday, January 27th, 2023

No incidents reported

Thursday, January 26th, 2023

No incidents reported

Wednesday, January 25th, 2023

No incidents reported

Tuesday, January 24th, 2023

No incidents reported

Monday, January 23rd, 2023

No incidents reported

Sunday, January 22nd, 2023

No incidents reported

Saturday, January 21st, 2023

No incidents reported

Friday, January 20th, 2023

iLab Routine Maintenance - Canada & Australia

On Saturday January 21st, 2023 at 3:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following server:

  • iLab Canada
  • iLab Australia

Maintenance is planned for 30 minutes and during this time, no more than 10 minutes of downtime is expected. We apologize in advance for any inconvenience that may be caused.

[Saturday January 21st; 4:00 AM (UTC)] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, January 19th, 2023

No incidents reported

Wednesday, January 18th, 2023

No incidents reported

Tuesday, January 17th, 2023

No incidents reported

Monday, January 16th, 2023

No incidents reported

Sunday, January 15th, 2023

No incidents reported

Saturday, January 14th, 2023

No incidents reported

Friday, January 13th, 2023

iLab Routine Maintenance - Australia, DFCI & Catalog Database

On Saturday January 14th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following server:

  • iLab Catalog Database
  • iLab DFCI
  • iLab Australia

Maintenance is planned for 2 hours and 30 minutes and during this time, no downtime is expected.

[Saturday January 14th; 12:10 PM (UTC)] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

DCX Server Routine Maintenance - Multiple Instances

Agilent Site Reliability Engineers and Network Engineers will be making updates on the DCX environment hosting the following Agilent databases, at the following times:

Friday, January 13th, 2023 at 5 PM (UTC)

  • iLab Australia

Saturday, January 14th, 2023 at 12 PM (UTC)

  • iLab Europe

Saturday, January 14th, 2023 at 8 PM (UTC)

  • iLab Stanford
  • iLab Status Page
  • iLab ERP
  • Agilent CrossLab Connect Portal
  • iLab Content Management instance
  • iLab Canada
  • iLab Primary US
  • iLab DFCI
  • iLab Catalog Database

Each maintenance is planned for 2 hours and during this time, some content and sites may not be available. iLab content can include image logos, images in descriptions, linked documents and status site.

[Saturday January 14th; 12:10 PM (UTC)] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, for any questions or concerns regarding the iLab software.

Please contact CrossLab Support crosslab.support@agilent.com, for any questions or concerning the CrossLab Connect Portal.

Thursday, January 12th, 2023

No incidents reported

Wednesday, January 11th, 2023

No incidents reported

Tuesday, January 10th, 2023

No incidents reported

Monday, January 9th, 2023

No incidents reported

Sunday, January 8th, 2023

No incidents reported

Saturday, January 7th, 2023

iLab Content and Status Page Routine Maintenance

On Sunday January 8th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be upgrading the database on the following server instances:

  • iLab Content Management
  • Agilent Status Page

Maintenance is planned for half hour and during this time, some content and sites may not be available. iLab content can include image logos, images in descriptions, linked documents and status site.

[Sunday January 8th; 5:00 AM (UTC))] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, January 6th, 2023

iLab Europe and Stanford Maintenance

On Saturday 7th January at 4:30 AM (UTC) Agilent Site Reliability Engineers will be carrying out routine maintenance on the following server:

  • iLab Europe
  • iLab Stanford

Maintenance is planned for 2 hours and 30 minutes and during this time, and no downtime is expected.

[Saturday January 7th; 5:40 AM (UTC))] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.