All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Routine Maintenance - Multiple Instances

On Saturday April 27th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents



Past Incidents

Wednesday, December 7th, 2022

No incidents reported

Tuesday, December 6th, 2022

No incidents reported

Monday, December 5th, 2022

No incidents reported

Sunday, December 4th, 2022

No incidents reported

Saturday, December 3rd, 2022

No incidents reported

Friday, December 2nd, 2022

iLab US iLab Primary US Routine Maintenance

On Saturday, December 3rd, 2022 at 3:30 AM (UTC) Agilent Site Reliability Engineers will be carrying out routine maintenance on the following server:

  • iLab Primary US

Maintenance is planned for half an hour and during this time, no more than 15 minutes of downtime is expected.

[Saturday December 3rd; 4:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, December 1st, 2022

No incidents reported

Wednesday, November 30th, 2022

No incidents reported

Tuesday, November 29th, 2022

No incidents reported

Monday, November 28th, 2022

No incidents reported

Sunday, November 27th, 2022

CrossLab CrossLab Connect Service Management Server General Maintenance

On Monday, 28 November 2022, between 4:30 am and 5:00 am UTC, Agilent Site Reliability Engineers will be performing a maintenance on the CrossLab Connect Service Management server.

There will be no interruption on the server during this time.

[Monday, 28 November; 4:40 AM (UTC)] - Maintenance was completed and the site is operational.

Please contact CLC Support at crosslab.support@agilent.com, with any questions or concerns.

Saturday, November 26th, 2022

No incidents reported

Friday, November 25th, 2022

No incidents reported

Thursday, November 24th, 2022

No incidents reported

Wednesday, November 23rd, 2022

No incidents reported

Tuesday, November 22nd, 2022

No incidents reported

Monday, November 21st, 2022

No incidents reported

Sunday, November 20th, 2022

No incidents reported

Saturday, November 19th, 2022

No incidents reported

Friday, November 18th, 2022

iLab Australia iLab Australia Maintenance

On Saturday, November 19th, 2022 at 4:30 AM (UTC) Agilent Site Reliability Engineers will be carrying out routine maintenance on the following server:

  • iLab Australia

Maintenance is planned for half an hour and during this time, no more than 15 minutes of downtime is expected.

[Wednesday, November 19th, 2022 at 4:45 AM (UTC)] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, November 17th, 2022

No incidents reported

Wednesday, November 16th, 2022

No incidents reported

Tuesday, November 15th, 2022

No incidents reported

Monday, November 14th, 2022

No incidents reported

Sunday, November 13th, 2022

CrossLab CrossLab Connect Service Management Server General Maintenance

On Monday, 14 November 2022, between 4:30 am and 5:00 am UTC, Agilent Site Reliability Engineers will be performing a maintenance on the CrossLab Connect Service Management server.

[Monday, 14 November; 5:00 AM (UTC) - Maintenance was completed and the site is operational.

Please contact CLC Support at crosslab.support@agilent.com, with any questions or concerns.

Saturday, November 12th, 2022

CrossLab CrossLab Connect Service Management Server General Maintenance

On Saturday, 12 November 2022, between 4:00 pm and 5:00 pm UTC, Agilent Site Reliability Engineers will be performing a maintenance on the CrossLab Connect Service Management server.

There may be a 5 minute interruption on the server during this time.

[Saturday, 12 November; 5:00 pm (UTC) - Maintenance was completed and the site is operational.

Please contact CLC Support at crosslab.support@agilent.com, with any questions or concerns.

Friday, November 11th, 2022

No incidents reported

Thursday, November 10th, 2022

No incidents reported

Wednesday, November 9th, 2022

No incidents reported

Tuesday, November 8th, 2022

No incidents reported