On Tuesday May 17th, 2022 at 5 AM (UTC) , Agilent Site Reliability Engineers will be updating the following server:

• CrossLab Portal

Maintenance is planned for 1 hour and during this time, 30 minutes of downtime is expected.

[Tuesday, May 17th; 5:45 AM (UTC)]-maintenance complete and site is operational)

Please contact CrossLab Support at crosslab.support@agilent.com, with any questions or concerns.

Agilent Site Reliability Engineers and Network Engineers will be making updates on the DCX environment hosting the following Agilent databases, at the following times:

May 13th at 5 PM (UTC)

• iLab Australia instance

Saturday May 14th at 12 AM (UTC)

• iLab Europe instance

Saturday May 14th at 7 AM (UTC)

• iLab Primary US
• iLab Canada
• iLab Stanford
• iLab DFCI
• iLab Status Page
• Agilent CrossLab Connect Portal

Each maintenance is planned for 2 hours and during this time, some content and sites may not be available. iLab content can include image logos, images in descriptions, linked documents and status site.

[Saturday May 14th; 1:30 PM (UTC)] - Maintenance complete and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, for any questions or concerns regarding the iLab software.

Please contact CrossLab Support crosslab.support@agilent.com, for any questions or concerning the CrossLab Connect Portal.

On Wednesday May 11th, 2022 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be upgrading and restarting the following server:

• iLab Canada

Maintenance is planned for 30 minutes, with no more than 15 minutes of downtime.

[Wednesday May 11th; 5:00 AM (UTC)] - Upgrade complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Sunday May 1st, 2022 at 7 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

• iLab US Primary
• iLab Europe
• ILab Stanford

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

[Sunday May 1st; 9:30 AM (UTC)] - Maintenance completed and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.