On Saturday November 20th, 2021, at 1:30 AM (UTC), Agilent Site Reliability Engineers will be performing a DNS update on the following server:

• iLab Catalog instance

Maintenance is planned for 1 hour, and during this time, no more than 10 minutes of downtime is expected. Materials Management and Storeroom Management customers may experience some instability during the maintenance period.

[Saturday November 20th; 1:45 AM (UTC)] - Maintenance complete and Materials and Storeroom Management data is stable on all sites.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Agilent Site Reliability Engineers and Network Engineers will be making updates on the DCX environment hosting the following Agilent databases, at the following times:

Friday November 12th at 5:00 PM (UTC)

• iLab Australia instance

Saturday November 13th at 12 AM (UTC)

• iLab Europe instance

Saturday November 13th at 8 AM (UTC)

• iLab Primary US instance
• iLab Canada instance
• iLab Stanford instance
• iLab DFCI instance
• iLab Status Page instance
• iLab Content Management instance
• iLab ERP Integration File instance
• iLab Kiosk instance
• Agilent CrossLab Connect Portal

Each maintenance is planned for 2 hours and during this time, some content and sites may not be available. iLab content can include image logos, images in descriptions, linked documents and status site.

[Saturday November 13th; 9:45 AM (UTC)] - Maintenance complete and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, for any questions or concerns regarding the iLab software.

Please contact CrossLab Support crosslab.support@agilent.com, for any questions or concerning the CrossLab Connect Portal.