On Tuesday August 31st, 2021 at 10:30 AM (UTC), Agilent Site Reliability Engineers and Network Team will be auditing the firewall settings on the following nodes in the U.S. server:

• Primary U.S. Main instance

Maintenance is scheduled for 1 hour and during this time, no more than 10 minutes of downtime is expected.

[Tuesday August 31st; 11:02 AM (UTC)] - Maintenance complete and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday August 28th, 2021 at 8 PM (AEST), Agilent Site Reliability Engineers will be increasing memory on the iLab Australia server instance, to improve intermittent performance issues.

Maintenance is planned for 1 hour and during this time, about 15 minutes of downtime is expected.

[Saturday August 28th; 8:45 PM (AEST)] - Maintenance complete and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday August 21st, 2021 at 6:00 AM (UTC), Agilent Site Reliability Engineers and Network Service Provider will perform an upgrade on the iLab Web Server, impacting the following nodes:

• iLab Primary US instance
• iLab DFCI instance
• iLab CA instance
• iLab EU instance
• iLab Catalog Database

Maintenance is planned for 1 hour, and during this time, no more than 10 minutes of downtime is expected.

[Saturday August 21st; 6:15 AM (UTC)] - Maintenance complete and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, for any questions or concerns regarding the iLab software.

On Saturday August 14th, 2021 at 5:30 AM (UTC), Agilent Site Reliability Engineers will be conducting a vulnerability patch on the following servers:

• iLab Primary U.S. instance

Maintenance is planned for 1 hour and during this time, no more than 10 minutes of site downtime is expected.

[Saturday August 14th; 6:30 AM (UTC)] - Maintenance completed, and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Agilent Site Reliability Engineers and Network Engineers will be making updates on the DCX environment hosting the following Agilent databases, at the following times:

Friday August 13th at 5 PM (UTC)

• iLab Australia

Saturday August 14th at 12 AM (UTC)

• iLab Europe

Saturday August 14th at 7 AM (UTC)

• iLab Primary US instance
• iLab Canada
• iLab Stanford instance
• iLab DFCI instance
• iLab Status Page instance
• iLab Content Management instance
• iLab ERP Integration File instance
• Agilent CrossLab Connect Portal

Each maintenance is planned for 2 hours and during this time, some content and sites may not be available. iLab content can include image logos, images in descriptions, linked documents and status site.

[Saturday August 14th; 9:00 AM (UTC)] - Maintenance completed, and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, for any questions or concerns regarding the iLab software.

Please contact CrossLab Support crosslab.support@agilent.com, for any questions or concerning the CrossLab Connect Portal.

On Saturday August 7th 2021, at 4:30 PM (UTC), Agilent Site Reliability Engineers will perform an upgrade on the iLab Web Server, impacting > the following nodes:

• iLab Australia
• iLab Catalog Database
• iLab DFCI

Maintenance is planned for 1 hour and during this time, about 15 minutes of downtime is expected.

[Saturday August 7th; 5:00 PM (UTC)] - Maintenance completed and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.