[Monday March 22nd; 1:45 PM (U.S. EST)] - iLab U.S. sites may be experiencing slowness when accessing interface and performing specific tasks.

[Monday March 22nd; 1:57 PM (U.S. EST)] - Agilent Site Reliability Engineers have found the issue and are investigating.

[Monday March 22nd; 2:10 PM (U.S. EST)] - Job causing slowness on server should clear shortly and performance levels on site should return to normal.

[Monday March 22nd; 3:30 PM (U.S. EST)] - There are large jobs running that may cause periodic sluggishness on iLab sites. Agilent Site Reliability Engineers are monitoring this closely throughout the day, to ensure the iLab sites remain operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday March 20th, 2021 at 6 AM (UTC), Agilent Site Reliability Engineers will be conducting a vulnerability patch on the following servers:

• iLab Canada
• iLab Australia

Maintenance is planned for 2 hours and during this time, no more than 10 minutes of site downtime is expected.

[Saturday March 20th; 10:36 AM (UTC)] - Maintenance complete and site is operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday March 13th, 2021 at 6 AM (UTC), Agilent Site Reliability Engineers will be upgrading the database on the following server instances:

• iLab Content Management
• Agilent Status Page

Maintenance is planned for 2 hours and during this time, some content and sites may not be available. iLab content can include image logos, images in descriptions, linked documents and status site.

[Saturday March 13th; 12:25 PM (UTC)] - Maintenance complete and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Agilent Site Reliability Engineers and Network Engineers will be making updates on the DCX environment hosting the following Agilent databases, at the following times:

Friday March 12th at 5 PM (UTC)

• iLab Australia

Saturday March 13th at 12 AM (UTC)

• iLab Europe

Saturday March 13th at 8 AM (UTC)

• iLab Canada
• iLab Stanford instance
• iLab Status Page instance
• iLab Content Management instance
• iLab ERP Integration File instance
• Agilent CrossLab Connect Portal

Each maintenance is planned for 2 hours and during this time, some content and sites may not be available. iLab content can include image logos, images in descriptions, linked documents and status site.

[Saturday March 13th; 12:25 PM (UTC)] - Maintenance complete and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, for any questions or concerns regarding the iLab software.

Please contact CrossLab Support crosslab.support@agilent.com, for any questions or concerning the CrossLab Connect Portal.

On Saturday March 6th, 2021 2:00 AM EST, Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the iLab US server:

• Primary U.S. Child instance
• Catalog Database instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday March 6th; 3:10 AM (U.S. EST)] - Maintenance complete and all sites operational.

Contact ilab-support@agilent.com for any questions or concerns regarding iLab Software.

On Tuesday March 2nd at 1 PM (UTC), Agilent Site Reliability Engineers will be conducting a vulnerability patch on the regression and production servers, hosting the CrossLab Portal.

Maintenance is planned for 1 hour and during this time, no downtime is expected.

[Tuesday March 2nd; 1:23 PM (UTC)] - Maintenance complete and site is operational.

Please contact CrossLab Portal Support at crosslab.support@agilent.com, with any questions or concerns.

On Saturday February 27th, 2021 2:00 AM EST, Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the iLab US server:

• iLab US instance
• Catalog Database instance
• iLab DFCI instance

In addition to the routine maintenance on the server instances above, Agilent Site Reliability Engineers will be making updates to the Primary U.S. and DFCI dbserver instance.

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday February 27th, 2021, 4:00 AM U.S. EST] - Maintenance complete and all sites are operational.

Contact ilab-support@agilent.com for any questions or concerns regarding iLab Software.