On Saturday March 28th, 2020 at 2:00 AM (U.S. EST), Agilent Site Reliability Engineers and Network Service Provider will be performing a routine maintenance on the following nodes within the iLab North America server:

• iLab DFCI
• iLab General N.A.
• iLab Catalog Database

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

Saturday March 28th, 2020 at 3:00 AM (U.S. EST), - Maintenance has been completed and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Friday March 27th, 2020 at 11:30 PM (CA EDT), Agilent Site Reliability Engineers will be making changes on the Utility Instance of the Canada server. Maintenance is planned for 1 hour and during this time, no downtime is expected.

[Friday March 28th, 2020 at 12:30 AM (CA EDT)] - Upgrade completed and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Sunday March 22nd, 2020 at 2 AM (CA EDT), Agilent Site Reliability and Network Engineers will be upgrading the PAN Firewall on the EU server. Upgrade is planned for 1 hour and approximately 20 minutes of downtime is expected.

[Sunday March 22nd; 03:04 AM (CA EDT)] - Upgrade completed and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Sunday March 22nd, 2020 at 2 AM (London), Agilent Site Reliability and Network Engineers will be upgrading the PAN Firewall on the EU server. Upgrade is planned for 1 hour and approximately 20 minutes of downtime is expected.

[Sunday March 22nd; 2:53 AM (London)] - Upgrade completed and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

There are issues within the iLab North America site, where users may be logged out of the site, not able to log into the site or click on any actions. Agilent Engineers are investigating urgently.

[Wednesday March 18th; 09:40 AM (U.S. EST)] - Agilent Engineers have identified the issue and sites are more stable now. Investigation still being done on root cause.

[Wednesday March 18th; 9:51 AM (U.S. EST)] - All issues should be resolved now and sites are operational.

If there are any questions or issues, contact iLab Support at ilab-support@agilent.com.

On Sunday March 15th, 2020 at 11 PM (AEDT), Agilent Site Reliability and Network Engineers will be upgrading the Firewall on the AU server. Upgrade is planned for 1 hour and during this time, no more than 15 minutes of downtime is expected.

[Sunday March 15th, 2020 at 11:45 PM (AEDT)- Maintenance has been completed and all sites are operational. }

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.