All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Routine Maintenance - Multiple Instances

On Saturday May 25th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents



Past Incidents

Tuesday, December 3rd, 2019

No incidents reported

Monday, December 2nd, 2019

No incidents reported

Sunday, December 1st, 2019

No incidents reported

Saturday, November 30th, 2019

No incidents reported

Friday, November 29th, 2019

No incidents reported

Thursday, November 28th, 2019

No incidents reported

Wednesday, November 27th, 2019

No incidents reported

Tuesday, November 26th, 2019

No incidents reported

Monday, November 25th, 2019

No incidents reported

Sunday, November 24th, 2019

No incidents reported

Saturday, November 23rd, 2019

No incidents reported

Friday, November 22nd, 2019

No incidents reported

Thursday, November 21st, 2019

No incidents reported

Wednesday, November 20th, 2019

No incidents reported

Tuesday, November 19th, 2019

No incidents reported

Monday, November 18th, 2019

No incidents reported

Sunday, November 17th, 2019

No incidents reported

Saturday, November 16th, 2019

No incidents reported

Friday, November 15th, 2019

No incidents reported

Thursday, November 14th, 2019

No incidents reported

Wednesday, November 13th, 2019

No incidents reported

Tuesday, November 12th, 2019

iLab EU Kiosk & API Site Unavailable

Tuesday November 12th; 02:54 AM (EST) - API & Kiosk Sites on the iLab EU server are currently not reachable. Agilent Site Reliability Engineers are investigating urgently.

Tuesday November 12th; 03:35 AM (EST) - iLab EU API Sites are reachable again. Kiosk is still not reachable. Agilent Site Reliability Engineers are investigating urgently.

Tuesday November 12th; 04:54 AM (EST) - iLab EU API & Kiosk Sites are reachable again.

Monday, November 11th, 2019

No incidents reported

Sunday, November 10th, 2019

No incidents reported

Saturday, November 9th, 2019

No incidents reported

Friday, November 8th, 2019

No incidents reported

Thursday, November 7th, 2019

No incidents reported

Wednesday, November 6th, 2019

No incidents reported

Tuesday, November 5th, 2019

No incidents reported

Monday, November 4th, 2019

No incidents reported