All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Active Incidents




Past Incidents

Tuesday, July 16th, 2019

No incidents reported

Monday, July 15th, 2019

iLab Australia Some AU iLab Sites May Not Be Reachable

[Tuesday July 16th; 10:15 AM AEST] - Some sites on the iLab Australia server may not be reachable.Agilent Site Reliability Engineers are aware and are investigating the matter urgently.

[Tuesday July 16th; 10:40 AM AEST] - Agilent Site Reliability Engineers have found the root cause and are working with the Network Provider to reinstate all inaccessible sites.

[Tuesday July 16th; 11:03 AM AEST] - Agilent Networking and Site Reliability Engineers have resolved the issue and all sites on the Australia network are operational again.

Please contact iLab Support at ilab-support@agilent.com, if there are any questions.

Sunday, July 14th, 2019

No incidents reported

Saturday, July 13th, 2019

No incidents reported

Friday, July 12th, 2019

No incidents reported

Thursday, July 11th, 2019

No incidents reported

Wednesday, July 10th, 2019

No incidents reported

Tuesday, July 9th, 2019

No incidents reported

Monday, July 8th, 2019

No incidents reported

Sunday, July 7th, 2019

No incidents reported

Saturday, July 6th, 2019

No incidents reported

Friday, July 5th, 2019

No incidents reported

Thursday, July 4th, 2019

No incidents reported

Wednesday, July 3rd, 2019

No incidents reported

Tuesday, July 2nd, 2019

No incidents reported

Monday, July 1st, 2019

No incidents reported

Sunday, June 30th, 2019

No incidents reported

Saturday, June 29th, 2019

No incidents reported

Friday, June 28th, 2019

No incidents reported

Thursday, June 27th, 2019

No incidents reported

Wednesday, June 26th, 2019

No incidents reported

Tuesday, June 25th, 2019

iLab US iLab North American Instance Site Under Heavy Load

[Tuesday, June 25th; 12:25 PM U.S. EST] - iLab North American sites are under heavy load and Agilent Site Reliability Engineers have begun investigation to resolve.

[Tuesday, June 25th; 12:40 PM U.S. EST] - Issue was found and fix has been implemented. Site will return to normal level.

** For any questions, please contact iLab Support at ilab-support@agilent.com.**

Monday, June 24th, 2019

No incidents reported

Sunday, June 23rd, 2019

No incidents reported

Saturday, June 22nd, 2019

No incidents reported

Friday, June 21st, 2019

No incidents reported

Thursday, June 20th, 2019

No incidents reported

Wednesday, June 19th, 2019

No incidents reported

Tuesday, June 18th, 2019

No incidents reported

Monday, June 17th, 2019

No incidents reported