All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Content Management and Agilent Status Page Upgrade Maintenance

On Saturday May 4th, 2024 at 4:30 AM (UTC), upgrade maintenance has been scheduled for the following iLab server instances:

  • Agilent Status Page
  • iLab Content Management

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 10 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents




Past Incidents

Saturday, April 13th, 2019

No incidents reported

Friday, April 12th, 2019

No incidents reported

Thursday, April 11th, 2019

No incidents reported

Wednesday, April 10th, 2019

DFCI iLab Site Unavailable

[Wednesday April 10th, 10:32 AM U.S. EST] - DFCI site was no longer reachable and iLab Site Reliability Engineers began investigation.

[Wednesday April 10th, 12:00 PM U.S. EST] - Ticket opened with Network Service Provider.

[Wednesday April 10th, 2:26 PM U.S. EST] - Issue escalated with Network Service Provider.

[Wednesday April 10th, 2:49 PM U.S. EST] - iLab Site Reliability Engineers able to isolate issue to dfci.ilab.agilent.com URL only and login integration with DFCI network.

[Wednesday April 10th, 3:19 PM U.S. EST] - Issue resolved and tested. iLab DFCI site available for users again.

Please contact iLab Support at ilab-support@agilent.com with any questions.

Tuesday, April 9th, 2019

No incidents reported

Monday, April 8th, 2019

No incidents reported

Sunday, April 7th, 2019

No incidents reported

Saturday, April 6th, 2019

No incidents reported

Friday, April 5th, 2019

No incidents reported

Thursday, April 4th, 2019

No incidents reported

Wednesday, April 3rd, 2019

No incidents reported

Tuesday, April 2nd, 2019

No incidents reported

Monday, April 1st, 2019

No incidents reported

Sunday, March 31st, 2019

iLab US Certificate Error on Some iLab Sites

Some North American iLab sites may be giving a certificate error, that your connection is not private. iLab Site Reliability Engineers are working to resolve this.

In the interim, when on the certificate error page, you can click on the Advanced link and then on proceed to site, to access the iLab interface until this resolved.

[Sunday, March 31, 2019 @ 07:30 PM U.S. EST] - iLab network provider and Site Reliability Engineers have resolved the issue and all sites using corefacilities.org should be reachable now.

Please contact iLab Support for any questions at ilab-support@agilent.com.

Saturday, March 30th, 2019

No incidents reported

Friday, March 29th, 2019

No incidents reported

Thursday, March 28th, 2019

No incidents reported

Wednesday, March 27th, 2019

No incidents reported

Tuesday, March 26th, 2019

No incidents reported

Monday, March 25th, 2019

No incidents reported

Sunday, March 24th, 2019

No incidents reported

Saturday, March 23rd, 2019

No incidents reported

Friday, March 22nd, 2019

No incidents reported

Thursday, March 21st, 2019

No incidents reported

Wednesday, March 20th, 2019

No incidents reported

Tuesday, March 19th, 2019

No incidents reported

Monday, March 18th, 2019

No incidents reported

Sunday, March 17th, 2019

No incidents reported

Saturday, March 16th, 2019

No incidents reported

Friday, March 15th, 2019

No incidents reported