All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
SLIMS Cloud North America - Canada - General Maintenance

On Thursday, June 6, 2024 between 13:00 and 16:00 CEST we will be performing routine maintenance on SLIMS Cloud North America and Canada environments.

Please note that you will be experiencing server downtime on your SLIMS Cloud instance during this maintenance window. Your SLIMS Cloud instance will restart during this maintenance window and unavailable for normal operations. We apologize in advance for any inconvenience that may be caused.

Time window:

  • 09:00 - 12:00 CEST (Europe)
  • 11:00 pm - 02:00 am CST (US)
  • 03:00 am - 06:00 am EST (US)

Please contact your SLIMS project lead, with any questions or concerns.

CrossLab Connect General Maintenance

Monday, June 3, 2024 at 7:00AM - 8:00 AM (UTC), CrossLab Connect will undergo routine maintenance:

Maintenance is scheduled for one hour; CLC applications may not be accessible during maintenance window.

Please contact the Agilent crosslab.support@agilent.com mailbox with any questions or concerns.

SLIMS Cloud Europe - General Maintenance

On Wednesday, June 5, 2024 between 06:00 and 09:00 CEST we will be performing routine maintenance on SLIMS Cloud EU environments (Frankfurt & London).

Please note that you will be experiencing server downtime on your SLIMS Cloud instance during this maintenance window. Your SLIMS Cloud instance will restart during this maintenance window and unavailable for normal operations. We apologize in advance for any inconvenience that may be caused.

Time window:

  • 06:00 - 09:00 CEST (Europe)
  • 00:00 - 03:00am (Toronto)

Please contact your SLIMS project lead, with any questions or concerns.

SLIMS Cloud Singapore - Sydney - General Maintenance

On Thursday, June 6, 2024 between 13:00 and 16:00 CEST we will be performing routine maintenance on SLIMS Cloud Singapore and Sydney environments.

Please note that you will be experiencing server downtime on your SLIMS Cloud instance during this maintenance window. Your SLIMS Cloud instance will restart during this maintenance window and unavailable for normal operations. We apologize in advance for any inconvenience that may be caused.

Time window:

  • 13:00 - 16:00 CEST (Europe)
  • 19:00 - 21:00 (Singapore)
  • 21:00 - 00:00 (Sydney)

Please contact your SLIMS project lead, with any questions or concerns.

Active Incidents




Past Incidents

Tuesday, August 23rd, 2016

No incidents reported

Monday, August 22nd, 2016

No incidents reported

Sunday, August 21st, 2016

No incidents reported

Saturday, August 20th, 2016

No incidents reported

Friday, August 19th, 2016

No incidents reported

Thursday, August 18th, 2016

No incidents reported

Wednesday, August 17th, 2016

No incidents reported

Tuesday, August 16th, 2016

No incidents reported

Monday, August 15th, 2016

No incidents reported

Sunday, August 14th, 2016

No incidents reported

Saturday, August 13th, 2016

No incidents reported

Friday, August 12th, 2016

No incidents reported

Thursday, August 11th, 2016

No incidents reported

Wednesday, August 10th, 2016

No incidents reported

Tuesday, August 9th, 2016

No incidents reported

Monday, August 8th, 2016

No incidents reported

Sunday, August 7th, 2016

No incidents reported

Saturday, August 6th, 2016

No incidents reported

Friday, August 5th, 2016

No incidents reported

Thursday, August 4th, 2016

No incidents reported

Wednesday, August 3rd, 2016

No incidents reported

Tuesday, August 2nd, 2016

No incidents reported

Monday, August 1st, 2016

No incidents reported

Sunday, July 31st, 2016

No incidents reported

Saturday, July 30th, 2016

No incidents reported

Friday, July 29th, 2016

No incidents reported

Thursday, July 28th, 2016

No incidents reported

Wednesday, July 27th, 2016

No incidents reported

Tuesday, July 26th, 2016

No incidents reported

Monday, July 25th, 2016

No incidents reported