All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Routine Maintenance - Multiple Instances

On Saturday May 25th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents



Past Incidents

Saturday, June 11th, 2016

No incidents reported

Friday, June 10th, 2016

No incidents reported

Thursday, June 9th, 2016

No incidents reported

Wednesday, June 8th, 2016

No incidents reported

Tuesday, June 7th, 2016

No incidents reported

Monday, June 6th, 2016

No incidents reported

Sunday, June 5th, 2016

No incidents reported

Saturday, June 4th, 2016

No incidents reported

Friday, June 3rd, 2016

No incidents reported

Thursday, June 2nd, 2016

No incidents reported

Wednesday, June 1st, 2016

No incidents reported

Tuesday, May 31st, 2016

No incidents reported

Monday, May 30th, 2016

No incidents reported

Sunday, May 29th, 2016

No incidents reported

Saturday, May 28th, 2016

No incidents reported

Friday, May 27th, 2016

No incidents reported

Thursday, May 26th, 2016

iLab US System Outage - North America [FIXED]

[2:55pm EST] - our North American server is operational.

iLab US System Outage - North America

[2:42pm EST] - our North American server is currently experiencing downtime. Our engineering managers are investigating the problem and working to restore service as quickly as possible.

Wednesday, May 25th, 2016

No incidents reported

Tuesday, May 24th, 2016

No incidents reported

Monday, May 23rd, 2016

iLab US System Outage - North America [FIXED]

[4:15pm EST] - our North American server is operational.

iLab US System Outage - North America [FIXED]

[11:00am EST] - our North American server is operational. Our engineering managers are continuing investigation of the cause.

iLab US System Outage - North America

[10:55am EST] - our North American server is currently experiencing downtime. Our engineering managers are investigating the problem and working to restore service as quickly as possible.

Sunday, May 22nd, 2016

No incidents reported

Saturday, May 21st, 2016

No incidents reported

Friday, May 20th, 2016

No incidents reported

Thursday, May 19th, 2016

No incidents reported

Wednesday, May 18th, 2016

No incidents reported

Tuesday, May 17th, 2016

No incidents reported

Monday, May 16th, 2016

No incidents reported

Sunday, May 15th, 2016

No incidents reported

Saturday, May 14th, 2016

No incidents reported

Friday, May 13th, 2016

No incidents reported