DCX Server Maintenance - Multiple Instances Tuesday, December 7th, 2021 07:00:00 EST


Agilent Site Reliability Engineers and Network Engineers will be making updates to the PAN OS on the DCX environment hosting the following Agilent databases, at the following times:

Tuesday December 7th, from 12:00 PM (UTC) to 11:00 PM (UTC)

  • iLab Australia instance

[Tuesday December 7th; 8:00 PM (UTC)] - Maintenance complete and iLab Australia sites operational.

Wednesday December 8th, from 7:00 PM (UTC) to 8:00 PM (UTC)

  • iLab Europe instance

[Wednesday December 8th; 7:30 PM (UTC)] - Maintenance complete and iLab Europe sites operational.

From Thursday December 9th, 3:00 AM (UTC) to December 10th, 2:00 PM (UTC)

  • iLab Primary US instance
  • iLab Canada instance
  • iLab Stanford instance
  • iLab DFCI instance
  • iLab Status Page instance
  • iLab Content Management instance
  • iLab ERP Integration File instance
  • iLab Kiosk instance
  • Agilent CrossLab Connect Portal

[Friday December 10th; 9:30 AM (UTC)] - Maintenance complete and all sites are operational.

Each maintenance is planned for 2 hours and during this time, some content and sites may not be available. iLab content can include image logos, images in descriptions, linked documents and status site.

Please contact iLab Support at ilab-support@agilent.com, for any questions or concerns regarding the iLab software.

Please contact CrossLab Support crosslab.support@agilent.com, for any questions or concerning the CrossLab Connect Portal.