iLab Catalog Database Server Issues Friday, February 5th, 2021 14:35:00 EST

[Friday February 5th, 2021; 2:35 PM (U.S. EST)] - Errors have been found on the server hosting the iLab requisitioning and storeroom features.

[Friday February 5th, 2021; 3:00 PM (U.S. EST)] - Agilent Site Reliability Engineers notified of server errors and have begun investigation.

[Friday February 5th, 2021; 4:05 PM (U.S. EST)] - Agilent Site Reliability Engineers have identified the issue causing the errors and are working to restore server load.

[Friday February 5th, 2021; 4:15 PM (U.S. EST)] - Engineers have restarted the passengers on the server.

[Friday February 5th, 2021; 4:05 PM (U.S. EST)] - iLab requisitioning functions should be available for users.

[Friday February 5th, 2021; 4:55 PM (U.S. EST)] - Issue has resurfaced that is causing errors on the catalog server. Features may not be accessible for requisitioning and product core users.

[Friday February 5th, 2021; 5:05 PM (U.S. EST)] - Issue has been resolved and Agilent Site Reliability Engineers will monitoring server.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.