iLab U.S. Performance Issues Thursday, September 24th, 2020 12:10:00 EDT

[Thursday September 24th, 2020; 12:10 PM (U.S EST)] - Agilent Site Reliability Engineers and R&D have found issue on the U.S. server instance that is causing slowness across all iLab sites. There may be some instability and inaccessibility to site, at times.

[Thursday September 24th, 2020; 12:30 PM (U.S. EST)] - Site should be accessible, however, general slowness may be present. Agilent Engineers are working with Network Service Provider on root cause.

[Thursday September 24th, 2020; 2:30 PM (U.S. EST)] - Server is more stable now and all sites remain operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.