ERP Server Migration - All Sites Sunday, September 20th, 2020 08:00:00 EDT


On Sunday September 20th, 2020 at 8 AM (U.S. EST), Agilent Site Reliability Engineers will be migrating the ERP server instance onto Amazon Web Services, which will increase efficiency and be more secure. This will affect all iLab sites and institutions utilizing the financial integration feature on iLab. Migration is expected for 2 hours, with approximately 30 minutes of downtime at the start of the migration.

Please note: There should be minimal impact on operations for customers that use our servers for file transfers, however, you will need to confirm your firewall access. If you do not use iLab servers for file transfers you will not be impacted.

[Sunday September 20th; 8:05 AM (U.S. EST)] - Agilent Site Reliability Engineers have begun process to migrate servers. Some downtime will be present in the first 30 minutes.

[Sunday September 20th; 9:15 AM (U.S. EST)] - Maintenance in progress. Agilent Site Reliability Engineers monitoring.

[Sunday September 20th, 9:55 AM (U.S. EST)] - Maintenance completed. ERP servers now switched to new IP address. Agilent Engineers monitoring stability. Sites are operational.

Please contact iLab Support at ilab-support@agilent.com or your iLab Project Manager, with any questions or concerns.