All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
SLIMS Cloud Europe - General Maintenance

On Wednesday, June 5, 2024 between 06:00 and 09:00 CEST we will be performing routine maintenance on SLIMS Cloud EU environments (Frankfurt & London).

Please note that you will be experiencing server downtime on your SLIMS Cloud instance during this maintenance window. Your SLIMS Cloud instance will restart during this maintenance window and unavailable for normal operations. We apologize in advance for any inconvenience that may be caused.

Time window:

  • 06:00 - 09:00 CEST (Europe)
  • 00:00 - 03:00am (Toronto)

Please contact your SLIMS project lead, with any questions or concerns.

SLIMS Cloud North America - Canada - General Maintenance

On Thursday, June 6, 2024 between 09:00 - 12:00 CEST we will be performing routine maintenance on SLIMS Cloud North America and Canada environments.

Please note that you will be experiencing server downtime on your SLIMS Cloud instance during this maintenance window. Your SLIMS Cloud instance will restart during this maintenance window and unavailable for normal operations. We apologize in advance for any inconvenience that may be caused.

Time window:

  • 09:00 - 12:00 CEST (Europe)
  • 11:00 pm - 02:00 am CST (US)
  • 03:00 am - 06:00 am EST (US)

Please contact your SLIMS project lead, with any questions or concerns.

SLIMS Cloud Singapore - Sydney - General Maintenance

On Thursday, June 6, 2024 between 13:00 and 16:00 CEST we will be performing routine maintenance on SLIMS Cloud Singapore and Sydney environments.

Please note that you will be experiencing server downtime on your SLIMS Cloud instance during this maintenance window. Your SLIMS Cloud instance will restart during this maintenance window and unavailable for normal operations. We apologize in advance for any inconvenience that may be caused.

Time window:

  • 13:00 - 16:00 CEST (Europe)
  • 19:00 - 21:00 (Singapore)
  • 21:00 - 00:00 (Sydney)

Please contact your SLIMS project lead, with any questions or concerns.

CrossLab Connect General Maintenance

Saturday, June 22, 2024 at 04:00 AM (UTC), CrossLab Connect will undergo routine maintenance.

Maintenance is scheduled for 2 hours and during this time, CLC users will experience server downtime of no more than 5 minutes. Advance apologies for any inconvenience this may cause.

Please contact Agilent CrossLab Connect Support at crosslab.support@agilent.com, with any questions or concerns.

Active Incidents




Past Incidents

Sunday, May 12th, 2024

No incidents reported

Saturday, May 11th, 2024

iLab Routine Maintenance - Multiple Instances

On Saturday May 11th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

[Saturday May 11th, 2024 at 6:30 AM (UTC)] - Scheduled Maintenance completed successfully and sites are fully operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, May 10th, 2024

No incidents reported

Thursday, May 9th, 2024

No incidents reported

Wednesday, May 8th, 2024

No incidents reported

Tuesday, May 7th, 2024

No incidents reported

Monday, May 6th, 2024

No incidents reported

Sunday, May 5th, 2024

No incidents reported

Saturday, May 4th, 2024

iLab Content Management and Agilent Status Page Maintenance

On Saturday May 4th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances:

  • Agilent Status Page
  • iLab Content Management

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 10 minutes. We apologize in advance for any inconvenience that may be caused.

[Saturday May 4th, 2024 at 6:30 AM (UTC)] - Scheduled Maintenance completed successfully and sites are fully operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, May 3rd, 2024

No incidents reported

Thursday, May 2nd, 2024

No incidents reported

Wednesday, May 1st, 2024

No incidents reported

Tuesday, April 30th, 2024

No incidents reported

Monday, April 29th, 2024

No incidents reported

Sunday, April 28th, 2024

No incidents reported

Saturday, April 27th, 2024

iLab Routine Maintenance - Multiple Instances

On Saturday April 27th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

[Saturday April 27th, 2024 at 5:30 AM (UTC)] - Scheduled Maintenance completed successfully and sites are fully operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, April 26th, 2024

No incidents reported

Thursday, April 25th, 2024

No incidents reported

Wednesday, April 24th, 2024

No incidents reported

Tuesday, April 23rd, 2024

No incidents reported

Monday, April 22nd, 2024

No incidents reported

Sunday, April 21st, 2024

No incidents reported

Saturday, April 20th, 2024

iLab Primary U.S, Stanford, DFCI, Canada Site Maintenance

On Saturday April 20th, 2024 at 8:00 AM (UTC), we will be performing a necessary, unscheduled site maintenance on the the following iLab server instances and API.

  • iLab Primary U.S.
  • iLab DFCI
  • iLab Stanford
  • iLab Canada

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

[Saturday April 20th, 2024 at 10:00 AM (UTC)] - Maintenance complete and sites are operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

CrossLab CrossLab Connect Site Maintenance

Saturday April 20th, 2024 at 8:00 AM (UTC), we will be performing a necessary, unscheduled site maintenance on the CrossLab Connect server instance.

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

[Saturday April 20th; 10:00 AM (UTC)] - Maintenance complete and site is operational.

Please contact the Agilent CrossLab Connect Support at crosslab.support@agilent.com with any questions or concerns.

Friday, April 19th, 2024

iLab Europe Site Maintenance

On Saturday April 20th, 2024 at 12:00 AM (UTC), we will be performing a necessary, unscheduled site maintenance on the iLab Europe server instance and API.

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

[Saturday April 20th, 2024 at 1:30 AM (UTC)] - Maintenance complete and sites are operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Australia iLab Australia Site Maintenance

On Friday April 19th, 2024 at 5:00 PM (UTC), we will be performing a necessary, unscheduled site maintenance on the iLab Australia server instance and API.

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

[Friday April 19th; 7:00 PM (UTC)] - Maintenance complete and sites are operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, April 18th, 2024

No incidents reported

Wednesday, April 17th, 2024

No incidents reported

Tuesday, April 16th, 2024

No incidents reported

Monday, April 15th, 2024

No incidents reported

Sunday, April 14th, 2024

No incidents reported

Saturday, April 13th, 2024

iLab Routine Maintenance - Multiple Instances

On Saturday April 13th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

[Saturday April 13th, 2024 at 5:30 AM (UTC)] - Scheduled Maintenance completed successfully and sites are fully operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, April 11th, 2024

iLab Emergency Site Maintenance - Multiple Instances

On Friday April 12th, 2024 at 2:00 AM (UTC), emergency site maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab DFCI
  • iLab Catalog Database

Maintenance is planned for 2 hours and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

[Friday April 12th, 2024 at 4:00 AM (UTC)] - Site Maintenance completed successfully and are fully operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.