All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Routine Maintenance - Multiple Instances

On March 9th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents




Past Incidents

Monday, February 12th, 2024

CrossLab CrossLab Connect General Maintenance

On Monday12th February, 2024 at 7:30 AM (UTC), Agilent Site Reliability Engineers will be performing a maintenance on the CrossLab Connect Service Management server.

Maintenance is scheduled for 10 minutes and during this time, no more than 30 minutes of downtime is expected.

[Monday February 12th; 8:00 AM (UTC)] - Maintenance complete and site is operational.

Please contact CLC Support at crosslab.support@agilent.com, with any questions or concerns.

Sunday, February 11th, 2024

No incidents reported

Saturday, February 10th, 2024

No incidents reported

Friday, February 9th, 2024

iLab Routine Maintenance - Multiple Instances

On Saturday February 10th, 2024 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be upgrading the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, no more than 15 minutes of downtime is expected.

[Saturday, February 10; 8:30 AM (UTC)] - Maintenance is complete and sites are operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, February 8th, 2024

No incidents reported

Wednesday, February 7th, 2024

No incidents reported

Tuesday, February 6th, 2024

No incidents reported

Monday, February 5th, 2024

No incidents reported

Sunday, February 4th, 2024

No incidents reported

Saturday, February 3rd, 2024

No incidents reported

Friday, February 2nd, 2024

No incidents reported

Thursday, February 1st, 2024

No incidents reported

Wednesday, January 31st, 2024

No incidents reported

Tuesday, January 30th, 2024

Seahorse Analytics Seahorse Analytics

On Tuesday January 30, 2024 at 8:00 PM EST, Agilent Site Reliability Engineers will be performing updates and routine maintenance to Agilent Seahorse Analytics. Maintenance is planned for one hour and during this time you will not be able to access the Seahorse Analytics application. We apologize in advance for any inconvenience that may be caused.

[Tuesday January 30, 2024 at 8:00 PM EST] - Maintenance complete and site is operational.

Please contact Agilent Cell Analysis Support at cellanalysis.support@agilent.com with any questions or concerns.

Monday, January 29th, 2024

No incidents reported

Sunday, January 28th, 2024

No incidents reported

Saturday, January 27th, 2024

No incidents reported

Friday, January 26th, 2024

iLab Routine Maintenance - Multiple Instances

On Saturday January 27th, 2024 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be upgrading the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, no more than 15 minutes of downtime is expected.

[Saturday January 27th, 2024 at 5:30 AM (UTC)] - Maintenance completed and all sites are operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, January 25th, 2024

No incidents reported

Wednesday, January 24th, 2024

No incidents reported

Tuesday, January 23rd, 2024

No incidents reported

Monday, January 22nd, 2024

No incidents reported

Sunday, January 21st, 2024

No incidents reported

Saturday, January 20th, 2024

No incidents reported

Friday, January 19th, 2024

CrossLab CrossLab Connect General Maintenance

On Friday, 19th January, 2024 at 7:30 AM (UTC), Agilent Site Reliability Engineers will be performing a maintenance on the CrossLab Connect Service Management server.

Maintenance is scheduled for 10 minutes and during this time, no more than 30 minutes of downtime is expected.

[Friday January 19th; 8:00 AM (UTC)] - Maintenance complete and site is operational.

Please contact CLC Support at crosslab.support@agilent.com, with any questions or concerns.

Thursday, January 18th, 2024

No incidents reported

Wednesday, January 17th, 2024

No incidents reported

Tuesday, January 16th, 2024

No incidents reported

Monday, January 15th, 2024

No incidents reported

Sunday, January 14th, 2024

No incidents reported

Saturday, January 13th, 2024

iLab Content Management Server Upgrade

On Saturday January 13th, 2024 at 5:30 AM (UTC), Agilent Site Reliability Engineers will be upgrading components within iLab Content Management.

Maintenance is planned for 30 minutes and during this time, no more than 15 minutes of downtime is expected. However, there may be some iLab content that may not be displaying correctly / may not be available. iLab content can include image logos, images in descriptions and URL links.

[Saturday January 13th, 2024 at 6:00 AM (UTC)] - Maintenance completed and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, January 12th, 2024

iLab Routine Maintenance - Multiple Instances

On Saturday January 13th, 2024 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be upgrading the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, no more than 15 minutes of downtime is expected.

[Saturday January 13th, 2024 at 5:30 AM (UTC)] - Maintenance completed and all sites are operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.