All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Routine Maintenance - Multiple Instances

On March 9th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents




Past Incidents

Wednesday, July 19th, 2023

No incidents reported

Tuesday, July 18th, 2023

No incidents reported

Monday, July 17th, 2023

No incidents reported

Sunday, July 16th, 2023

No incidents reported

Saturday, July 15th, 2023

No incidents reported

Friday, July 14th, 2023

No incidents reported

Thursday, July 13th, 2023

No incidents reported

Wednesday, July 12th, 2023

No incidents reported

Tuesday, July 11th, 2023

No incidents reported

Monday, July 10th, 2023

No incidents reported

Sunday, July 9th, 2023

No incidents reported

Saturday, July 8th, 2023

iLab Routine Maintenance - All Instances

On Saturday July 8th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Primary US, including API
  • iLab Stanford, including API
  • iLab Canada, including API
  • iLab Europe, including API
  • iLab Australia, including API
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

[Saturday July 8th, 2023 at 6:30 AM (UTC)] - Maintenance completed and sites are operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, July 7th, 2023

No incidents reported

Thursday, July 6th, 2023

No incidents reported

Wednesday, July 5th, 2023

No incidents reported

Tuesday, July 4th, 2023

No incidents reported

Monday, July 3rd, 2023

No incidents reported

Sunday, July 2nd, 2023

No incidents reported

Saturday, July 1st, 2023

No incidents reported

Friday, June 30th, 2023

No incidents reported

Thursday, June 29th, 2023

No incidents reported

Wednesday, June 28th, 2023

No incidents reported

Tuesday, June 27th, 2023

No incidents reported

Monday, June 26th, 2023

No incidents reported

Sunday, June 25th, 2023

No incidents reported

Saturday, June 24th, 2023

iLab Routine Maintenance - All Instances

On Saturday June 24th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Primary US, including API
  • iLab DFCI
  • iLab Stanford, including API
  • iLab Canada, including API
  • iLab Europe, including API
  • iLab Australia, including API
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

[Saturday June 24th, 2023 at 6:30 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Seahorse Analytics

On Saturday June 24th, 2023 at 04:00 AM (UTC), Agilent Site Reliability Engineers will be performing updates and routine maintenance to Agilent Seahorse Analytics. Maintenance is planned for 1 Hour and during this time you will not be able to access the Seahorse Analytics application. We apologize in advance for any inconvenience that may be caused.

[Saturday June 24th, 2023 at 05:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact Agilent Cell Analysis Support at cellanalysis.support@agilent.com with any questions or concerns.

Friday, June 23rd, 2023

No incidents reported

Thursday, June 22nd, 2023

No incidents reported

Wednesday, June 21st, 2023

No incidents reported

Tuesday, June 20th, 2023

No incidents reported