All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Routine Maintenance - Multiple Instances

On March 9th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents




Past Incidents

Saturday, May 20th, 2023

iLab Routine Maintenance - Multiple Instances

On Saturday May 20th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Primary US, including API
  • iLab DFCI
  • iLab Stanford, including API
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, no more than 15 minutes of downtime is expected.

[Saturday May 20th, 2023 at 5:30 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, May 19th, 2023

No incidents reported

Thursday, May 18th, 2023

No incidents reported

Wednesday, May 17th, 2023

No incidents reported

Tuesday, May 16th, 2023

No incidents reported

Monday, May 15th, 2023

No incidents reported

Sunday, May 14th, 2023

No incidents reported

Saturday, May 13th, 2023

iLab Routine Maintenance - All Instances

On Saturday May 13th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Primary US, including API
  • iLab DFCI
  • iLab Stanford, including API
  • iLab Canada, including API
  • iLab Europe, including API
  • iLab Australia, including API
  • Agilent StatusPage
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

[Saturday May 13th, 2023 at 6:30 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, May 12th, 2023

No incidents reported

Thursday, May 11th, 2023

No incidents reported

Wednesday, May 10th, 2023

System Outage - iLab Australia

[Thursday May 11, 2023 ; 1:30am UTC] - iLab Australia has been experiencing downtime. Our Engineering Team is investigating the problem and working to restore service as quickly as possible.

[Thursday May 11, 2023 ; 3:30am UTC] - Agilent Site Reliability Engineers and Network Service Provider resolved the issue and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Tuesday, May 9th, 2023

No incidents reported

Monday, May 8th, 2023

No incidents reported

Sunday, May 7th, 2023

No incidents reported

Saturday, May 6th, 2023

No incidents reported

Friday, May 5th, 2023

No incidents reported

Thursday, May 4th, 2023

No incidents reported

Wednesday, May 3rd, 2023

No incidents reported

Tuesday, May 2nd, 2023

No incidents reported

Monday, May 1st, 2023

No incidents reported

Sunday, April 30th, 2023

No incidents reported

Saturday, April 29th, 2023

No incidents reported

Friday, April 28th, 2023

No incidents reported

Thursday, April 27th, 2023

No incidents reported

Wednesday, April 26th, 2023

No incidents reported

Tuesday, April 25th, 2023

No incidents reported

Monday, April 24th, 2023

No incidents reported

Sunday, April 23rd, 2023

No incidents reported

Saturday, April 22nd, 2023

No incidents reported

Friday, April 21st, 2023

No incidents reported