All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Routine Maintenance - Multiple Instances

On Saturday April 27th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents



Past Incidents

Thursday, February 16th, 2023

iLab Canada and Stanford Routine Maintenance

[UPDATED] On Thursday, February 16th, 2023 at 10:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances:

  • iLab Canada
  • iLab Stanford

Maintenance is planned for 1 hour and during this time, no downtime is expected.

[Thursday, February 16th, 2023 at 11 AM (UTC)] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Wednesday, February 15th, 2023

No incidents reported

Tuesday, February 14th, 2023

No incidents reported

Monday, February 13th, 2023

No incidents reported

Sunday, February 12th, 2023

No incidents reported

Saturday, February 11th, 2023

No incidents reported

Friday, February 10th, 2023

Seahorse Analytics Seahorse Analytics

On Sunday February 10th, 2023 at 11:30 PM (EST), Agilent Site Reliability Engineers will be performing updates and routine maintenance to Agilent Seahorse Analytics. Maintenance is planned for 30 minutes and during this time you will not be able to access the Seahorse Analytics application. We apologize in advance for any inconvenience that may be caused.

[Saturday February 11th; 12:30 AM (EST)] - Maintenance completed and sites are operational.

Please contact Agilent Cell Analysis Support at cellanalysis.support@agilent.com with any questions or concerns.

iLab Australia iLab Australia Server Migration

On Friday February 10th, 2023 at 5:00 PM (UTC), Agilent Site Reliability Engineers will be migrating the following iLab instances from Active-Passive Failover to Active-Active Failover:

  • iLab Australia

Maintenance is planned for 4 hours and during this time, no more than 60 minutes of downtime is expected. We apologize in advance for any inconvenience that may be caused.

[Friday February 10th, 2023 at 6:55 PM (UTC)] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, February 9th, 2023

No incidents reported

Wednesday, February 8th, 2023

No incidents reported

Tuesday, February 7th, 2023

No incidents reported

Monday, February 6th, 2023

No incidents reported

Sunday, February 5th, 2023

No incidents reported

Saturday, February 4th, 2023

No incidents reported

Friday, February 3rd, 2023

iLab Routine Maintenance - Europe, Stanford & DFCI

On Saturday February 4th, 2023 at 3:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following server:

  • iLab Europe
  • iLab Stanford
  • iLab DFCI

Maintenance is planned for 30 minutes and during this time, no more than 10 minutes of downtime is expected. We apologize in advance for any inconvenience that may be caused.

[Saturday February 4th, 2023; 4 AM (UTC)] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, February 2nd, 2023

No incidents reported

Wednesday, February 1st, 2023

No incidents reported

Tuesday, January 31st, 2023

No incidents reported

Monday, January 30th, 2023

No incidents reported

Sunday, January 29th, 2023

No incidents reported

Saturday, January 28th, 2023

No incidents reported

Friday, January 27th, 2023

No incidents reported

Thursday, January 26th, 2023

No incidents reported

Wednesday, January 25th, 2023

No incidents reported

Tuesday, January 24th, 2023

No incidents reported

Monday, January 23rd, 2023

No incidents reported

Sunday, January 22nd, 2023

No incidents reported

Saturday, January 21st, 2023

No incidents reported

Friday, January 20th, 2023

iLab Routine Maintenance - Canada & Australia

On Saturday January 21st, 2023 at 3:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following server:

  • iLab Canada
  • iLab Australia

Maintenance is planned for 30 minutes and during this time, no more than 10 minutes of downtime is expected. We apologize in advance for any inconvenience that may be caused.

[Saturday January 21st; 4:00 AM (UTC)] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, January 19th, 2023

No incidents reported

Wednesday, January 18th, 2023

No incidents reported