All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Primary US Routine Maintenance

On Saturday, December 3rd, 2022 at 3:30 AM (UTC) Agilent Site Reliability Engineers will be carrying out routine maintenance on the following server:

  • iLab Primary US

Maintenance is planned for half an hour and during this time, no more than 15 minutes of downtime is expected.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents




Past Incidents

Tuesday, October 25th, 2022

No incidents reported

Monday, October 24th, 2022

No incidents reported

Sunday, October 23rd, 2022

No incidents reported

Saturday, October 22nd, 2022

iLab Canada iLab Canada Routine Maintenance

On Saturday, October 22nd, 2022 at 4:30 AM (UTC) Agilent Site Reliability Engineers will be carrying out routine maintenance on the following server:

  • iLab Canada

Maintenance is planned for half an hour and during this time, no more than 15 minutes of downtime is expected.

[Saturday October 22nd; 5 AM (UTC)] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, October 21st, 2022

No incidents reported

Thursday, October 20th, 2022

No incidents reported

Wednesday, October 19th, 2022

No incidents reported

Tuesday, October 18th, 2022

No incidents reported

Monday, October 17th, 2022

No incidents reported

Sunday, October 16th, 2022

No incidents reported

Saturday, October 15th, 2022

iLab Routine Maintenance

On Saturday, October 15th, 2022 at 4:30 AM (UTC) Agilent Site Reliability Engineers will be carrying out routine maintenance on the following server:

  • iLab Stanford

Maintenance is planned for half an hour and during this time, no more than 15 minutes of downtime is expected.

[Saturday October 15th; 4:45 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, October 14th, 2022

No incidents reported

Thursday, October 13th, 2022

No incidents reported

Wednesday, October 12th, 2022

No incidents reported

Tuesday, October 11th, 2022

No incidents reported

Monday, October 10th, 2022

No incidents reported

Sunday, October 9th, 2022

No incidents reported

Saturday, October 8th, 2022

No incidents reported

Friday, October 7th, 2022

iLab Routine Maintenance – Multiple Sites

Agilent Site Reliability Engineers and Network Engineers will be conducting routine maintenance on the following Agilent databases, at the following times:

Saturday, October 8th, 2022 at 3:30 AM (UTC)

  • iLab Catalog Database

Each maintenance is planned for 30 minutes and no more than 15 minutes of downtime is expected. Materials Management and Storeroom Management customers may experience some instability during the maintenance period.

[Saturday October 8th; 4:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, for any questions or concerns regarding the iLab software.

Thursday, October 6th, 2022

No incidents reported

Wednesday, October 5th, 2022

No incidents reported

Tuesday, October 4th, 2022

No incidents reported

Monday, October 3rd, 2022

No incidents reported

Sunday, October 2nd, 2022

No incidents reported

Saturday, October 1st, 2022

No incidents reported

Friday, September 30th, 2022

No incidents reported

Thursday, September 29th, 2022

No incidents reported

Wednesday, September 28th, 2022

No incidents reported

Tuesday, September 27th, 2022

No incidents reported

Monday, September 26th, 2022

No incidents reported