All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Active Incidents




Past Incidents

Wednesday, August 24th, 2022

No incidents reported

Tuesday, August 23rd, 2022

No incidents reported

Monday, August 22nd, 2022

No incidents reported

Sunday, August 21st, 2022

No incidents reported

Saturday, August 20th, 2022

iLab Routine Maintenance Upgrade - Multiple Sites

On Saturday August 20th, 2022 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab Catalog Database
  • iLab Europe
  • iLab Stanford

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

[Saturday August 20th; 6:00 AM (UTC)] - Maintenance complete and all sites are operating normally.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, August 19th, 2022

No incidents reported

Thursday, August 18th, 2022

Seahorse Analytics Seahorse Analytics

On Thursday August 18th, 2022 at 11:30 PM (EST), Agilent Site Reliability Engineers will be performing updates and routine maintenance to Agilent Seahorse Analytics. Maintenance is planned for 30 minutes and during this time you will not be able to access the Seahorse Analytics application. We apologize in advance for any inconvenience that may be caused.

[Thursday August 18th, 2022 at 11:45 PM (EST)] - Maintenance complete and site is operational.

Please contact Agilent Cell Analysis Support at cellanalysis.support@agilent.com with any questions or concerns.

Wednesday, August 17th, 2022

No incidents reported

Tuesday, August 16th, 2022

No incidents reported

Monday, August 15th, 2022

No incidents reported

Sunday, August 14th, 2022

No incidents reported

Saturday, August 13th, 2022

iLab Routine Maintenance Upgrade - Multiple Sites

On Saturday August 13th, 2022 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab Australia
  • iLab Canada
  • iLab DFCI

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

[Saturday August 13th; 6:00 AM (UTC)] - Maintenance completed and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, August 12th, 2022

Routine Maintenance Upgrade - Multiple Sites

Agilent Site Reliability Engineers and Network Engineers will be making updates on the DCX environment hosting the following Agilent databases, at the following times:

Friday, August 12th, 2022 at 5 PM (UTC)

  • iLab Australia

Saturday, August 13th, 2022 at 12 AM (UTC)

  • iLab Europe

Saturday, August 13th, 2022 at 7 AM (UTC)

  • iLab Stanford
  • iLab Status Page
  • iLab Content Management
  • iLab ERP
  • CrossLab Connect
  • iLab Canada
  • iLab US Primary
  • iLab DFCI
  • iLab Catalog

Each maintenance is planned for 2 hours and during this time, some content and sites may not be available. iLab content can include image logos, images in descriptions, linked documents and status site.

[Saturday August 13th; 1:00 PM (UTC)] - All maintenances have been completed, and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, for any questions or concerns regarding the iLab software.

Please contact CrossLab Support crosslab.support@agilent.com, for any questions or concerning the CrossLab Connect application

Thursday, August 11th, 2022

No incidents reported

Wednesday, August 10th, 2022

No incidents reported

Tuesday, August 9th, 2022

No incidents reported

Monday, August 8th, 2022

No incidents reported

Sunday, August 7th, 2022

No incidents reported

Saturday, August 6th, 2022

iLab Australia Agilent Server Maintenance - iLab Australia

On Saturday August 6th, 2022 at 11 AM (UTC), Agilent Network Engineers will be doing routine maintenance on the Asia Pacific servers , which includes the following site:

  • iLab Australia

Maintenance is planned for 4 days, completing on Tuesday August 9th, 2022 at 11 AM (UTC). During this time no impact is expected on the iLab sites in the region.

[Tuesday August 9th; 11 AM (UTC)] - Maintenance completed and all sites are operating as expected.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Routine Maintenance Upgrade - Multiple Sites

On Saturday August 6th, 2022 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab US Backup
  • iLab Content Management
  • Agilent Status Page

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

[Saturday August 6th; 5:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, August 5th, 2022

iLab Canada Maintenance

On Saturday August 6th, 2022 at 3:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab Canada

Maintenance is planned for 1 hour and during this time, no more than 30 minutes of downtime is expected.

[Saturday August 6th; 5:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Australia Maintenance

On Friday August 5th, 2022 at 3:30 PM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab Australia

[Friday August 5th; 4:00 PM (UTC)] - Maintenance completed and sites are operational.

Maintenance is planned for 1 hour and during this time, no more than 30 minutes of downtime is expected.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, August 4th, 2022

No incidents reported

Wednesday, August 3rd, 2022

No incidents reported

Tuesday, August 2nd, 2022

No incidents reported

Monday, August 1st, 2022

No incidents reported

Sunday, July 31st, 2022

No incidents reported

Saturday, July 30th, 2022

iLab Routine Maintenance Upgrade - Multiple Sites

On Saturday July 30th, 2022 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab Australia
  • iLab Canada

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

[Saturday July 30th; 5:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, July 29th, 2022

No incidents reported

Thursday, July 28th, 2022

No incidents reported

Wednesday, July 27th, 2022

No incidents reported

Tuesday, July 26th, 2022

No incidents reported