All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Active Incidents




Past Incidents

Saturday, August 6th, 2022

iLab Australia Agilent Server Maintenance - iLab Australia

On Saturday August 6th, 2022 at 11 AM (UTC), Agilent Network Engineers will be doing routine maintenance on the Asia Pacific servers , which includes the following site:

  • iLab Australia

Maintenance is planned for 4 days, completing on Tuesday August 9th, 2022 at 11 AM (UTC). During this time no impact is expected on the iLab sites in the region.

[Tuesday August 9th; 11 AM (UTC)] - Maintenance completed and all sites are operating as expected.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Routine Maintenance Upgrade - Multiple Sites

On Saturday August 6th, 2022 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab US Backup
  • iLab Content Management
  • Agilent Status Page

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

[Saturday August 6th; 5:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, August 5th, 2022

iLab Canada Maintenance

On Saturday August 6th, 2022 at 3:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab Canada

Maintenance is planned for 1 hour and during this time, no more than 30 minutes of downtime is expected.

[Saturday August 6th; 5:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Australia Maintenance

On Friday August 5th, 2022 at 3:30 PM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab Australia

[Friday August 5th; 4:00 PM (UTC)] - Maintenance completed and sites are operational.

Maintenance is planned for 1 hour and during this time, no more than 30 minutes of downtime is expected.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, August 4th, 2022

No incidents reported

Wednesday, August 3rd, 2022

No incidents reported

Tuesday, August 2nd, 2022

No incidents reported

Monday, August 1st, 2022

No incidents reported

Sunday, July 31st, 2022

No incidents reported

Saturday, July 30th, 2022

iLab Routine Maintenance Upgrade - Multiple Sites

On Saturday July 30th, 2022 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab Australia
  • iLab Canada

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

[Saturday July 30th; 5:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, July 29th, 2022

No incidents reported

Thursday, July 28th, 2022

No incidents reported

Wednesday, July 27th, 2022

No incidents reported

Tuesday, July 26th, 2022

No incidents reported

Monday, July 25th, 2022

No incidents reported

Sunday, July 24th, 2022

No incidents reported

Saturday, July 23rd, 2022

iLab Routine Maintenance Upgrade - Multiple Sites

On Saturday July 23rd, 2022 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab US Primary
  • iLab DFCI

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

[Saturday July 23rd; 5:30 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, July 22nd, 2022

iLab Australia Maintenance

On Friday July 22nd, 2022 at 2:00 PM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab Australia

Maintenance is planned for 1 hour and during this time, no more than 30 minutes of downtime is expected.

[Friday July 22nd; 3:00 PM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, July 21st, 2022

No incidents reported

Wednesday, July 20th, 2022

No incidents reported

Tuesday, July 19th, 2022

No incidents reported

Monday, July 18th, 2022

No incidents reported

Sunday, July 17th, 2022

No incidents reported

Saturday, July 16th, 2022

iLab Routine Maintenance Upgrade - Multiple Sites

On Saturday July 16th, 2022 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab Europe
  • iLab Stanford

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

[Saturday July 16th; 5:30 AM (UTC)] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Content Management Maintenance

On Saturday July 16th, 2022 at 4:00 AM (UTC), Agilent Site Reliability Engineers will conducting a routine maintenance on the following server:

  • iLab Content Management

Maintenance is planned for 30 minutes, with no more than 15 minutes of downtime expected. During this time, some content and sites may not be available. iLab content can include image logos, images in descriptions, linked documents and status site.

[Saturday July 16th; 5:30 AM (UTC)] - Maintenance completed and no issues found in sites.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, July 15th, 2022

No incidents reported

Thursday, July 14th, 2022

CrossLab Portal Routine Maintenance

On Thursday July 14th, 2022 at 5:00 AM (UTC), Agilent Site Reliability Engineers will be conducting a routine maintenance on the following server:

  • CrossLab Portal

Maintenance is planned for 30 minutes, with no more than 15 minutes of downtime expected.

[Thursday July 14th; 5:30 AM (UTC)] - Maintenance completed, site is operational.

Please contact CrossLab Support at crosslab.support@agilent.com, with any questions or concerns.

Wednesday, July 13th, 2022

No incidents reported

Tuesday, July 12th, 2022

No incidents reported

Monday, July 11th, 2022

No incidents reported

Sunday, July 10th, 2022

iLab Routine Maintenance – Multiple Sites

On Sunday July 10th, 2022 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab Catalog Database
  • ILab Status Page
  • iLab Content Management

Maintenance is planned for 2 hours and during this time, some content and sites may not be available. iLab content can include image logos, images in descriptions, linked documents and status site.

[Sunday July 10th; 6:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Saturday, July 9th, 2022

No incidents reported

Friday, July 8th, 2022

No incidents reported