All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Active Incidents




Past Incidents

Monday, July 25th, 2022

No incidents reported

Sunday, July 24th, 2022

No incidents reported

Saturday, July 23rd, 2022

iLab Routine Maintenance Upgrade - Multiple Sites

On Saturday July 23rd, 2022 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab US Primary
  • iLab DFCI

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

[Saturday July 23rd; 5:30 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, July 22nd, 2022

iLab Australia Maintenance

On Friday July 22nd, 2022 at 2:00 PM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab Australia

Maintenance is planned for 1 hour and during this time, no more than 30 minutes of downtime is expected.

[Friday July 22nd; 3:00 PM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, July 21st, 2022

No incidents reported

Wednesday, July 20th, 2022

No incidents reported

Tuesday, July 19th, 2022

No incidents reported

Monday, July 18th, 2022

No incidents reported

Sunday, July 17th, 2022

No incidents reported

Saturday, July 16th, 2022

iLab Routine Maintenance Upgrade - Multiple Sites

On Saturday July 16th, 2022 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab Europe
  • iLab Stanford

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

[Saturday July 16th; 5:30 AM (UTC)] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Content Management Maintenance

On Saturday July 16th, 2022 at 4:00 AM (UTC), Agilent Site Reliability Engineers will conducting a routine maintenance on the following server:

  • iLab Content Management

Maintenance is planned for 30 minutes, with no more than 15 minutes of downtime expected. During this time, some content and sites may not be available. iLab content can include image logos, images in descriptions, linked documents and status site.

[Saturday July 16th; 5:30 AM (UTC)] - Maintenance completed and no issues found in sites.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, July 15th, 2022

No incidents reported

Thursday, July 14th, 2022

CrossLab Portal Routine Maintenance

On Thursday July 14th, 2022 at 5:00 AM (UTC), Agilent Site Reliability Engineers will be conducting a routine maintenance on the following server:

  • CrossLab Portal

Maintenance is planned for 30 minutes, with no more than 15 minutes of downtime expected.

[Thursday July 14th; 5:30 AM (UTC)] - Maintenance completed, site is operational.

Please contact CrossLab Support at crosslab.support@agilent.com, with any questions or concerns.

Wednesday, July 13th, 2022

No incidents reported

Tuesday, July 12th, 2022

No incidents reported

Monday, July 11th, 2022

No incidents reported

Sunday, July 10th, 2022

iLab Routine Maintenance – Multiple Sites

On Sunday July 10th, 2022 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab Catalog Database
  • ILab Status Page
  • iLab Content Management

Maintenance is planned for 2 hours and during this time, some content and sites may not be available. iLab content can include image logos, images in descriptions, linked documents and status site.

[Sunday July 10th; 6:00 AM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Saturday, July 9th, 2022

No incidents reported

Friday, July 8th, 2022

No incidents reported

Thursday, July 7th, 2022

No incidents reported

Wednesday, July 6th, 2022

No incidents reported

Tuesday, July 5th, 2022

CrossLab Portal Routine Maintenance

On Tuesday, July 5, 2022 at 8:30 am (UTC), Agilent Site Reliability Engineers will be conducting a routine patch on the CrossLab Portal production server. Maintenance is planned for 1 hour and during this time, about 15 minutes of site downtime is expected.

[Tuesday July 5th; 8:45 AM (UTC)] - Maintenance completed, site is operational.

Please contact CrossLab Support at crosslab.support@agilent.com, with any questions or concerns.

Monday, July 4th, 2022

No incidents reported

Sunday, July 3rd, 2022

No incidents reported

Saturday, July 2nd, 2022

iLab Routine Maintenance - US, Stanford and Europe

On Saturday July 2nd, 2022 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab Primary US
  • ILab Stanford
  • iLab Europe

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

[Saturday July 2nd; 7:00 AM (UTC)] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, July 1st, 2022

iLab Routine Maintenance - Multiple Sites

On Saturday July 2nd, 2022 at 3:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab DFCI
  • iLab Catalog Database
  • iLab Canada

Maintenance is planned for 30 minutes and during this time, no more than 15 minutes of downtime is expected.

[Saturday July 2nd; 7:00 AM (UTC)] - Maintenance complete on iLab Catalog Database. iLab DFCI and iLab Canada will be rescheduled.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab Australia iLab Routine Maintenance - Australia

On Friday July 1st, 2022 at 3:30 PM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab Australia

Maintenance is planned for 30 minutes and during this time, no more than 15 minutes of downtime is expected.

[Friday July 1st; 4:00 PM (UTC)] - Maintenance completed and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Thursday, June 30th, 2022

No incidents reported

Wednesday, June 29th, 2022

No incidents reported

Tuesday, June 28th, 2022

No incidents reported

Monday, June 27th, 2022

No incidents reported

Sunday, June 26th, 2022

No incidents reported

Saturday, June 25th, 2022

iLab Routine Maintenance - Multiple Sites

On Saturday June 25th, 2022 at 4:30 AM (UTC), Agilent Site Reliability Engineers will be carrying out routine maintenance on the following servers:

  • iLab Australia
  • ILab Catalog Database
  • iLab DFCI

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

Please note: There should be minimal impact on operations for customers that use our servers for file transfers. If you do not use iLab servers for file transfers you will not be impacted. iLab Sites will remain operational for daily workflow and access.

[Saturday June 25th; 6 AM (UTC)] - Maintenance completed and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.