Agilent Site Reliability Engineers and Network Engineers will be making updates on the DCX environment hosting the following Agilent databases, at the following times:

Friday December 10th at 5:00 PM (UTC)

• iLab Australia instance

Saturday December 11th at 12 AM (UTC)

• iLab Europe instance

Saturday December 11th at 8 AM (UTC)

• iLab Primary US instance
• iLab Canada instance
• iLab Stanford instance
• iLab DFCI instance
• iLab Status Page instance
• iLab Content Management instance
• iLab ERP Integration File instance
• iLab Kiosk instance
• Agilent CrossLab Connect Portal

Each maintenance is planned for 2 hours and during this time, some content and sites may not be available. iLab content can include image logos, images in descriptions, linked documents and status site.

[Saturday December 11th; 10:30 AM (UTC)] - Maintenance completed on all instances and all iLab sites are operational.

Please contact iLab Support at ilab-support@agilent.com, for any questions or concerns regarding the iLab software.

Please contact CrossLab Support crosslab.support@agilent.com, for any questions or concerning the CrossLab Connect Portal.

On Saturday December 11th 2021, at 4:30 AM (UTC), Agilent Site Reliability Engineers will be performing a patch to resolve vulnerabilities on the following servers:

• iLab Australia instance
• iLab DFCI instance
• iLab Catalog instance

Maintenance is planned for 1 hour and 30 minutes. During this time, no more than 10 minutes of downtime is expected.

[Saturday December 11th; 12:30 AM (UTC)] - Maintenance completed and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Wednesday December 8th, 2021 at 4:30 AM (UTC), Agilent Site Reliability Engineers will roll back changes made to the iLab US database/ cache server node, which will stabilize performance.

Maintenance is planned for no more than 10 minutes, and during this time, there should be very little impact to the iLab US sites.

[Wednesday December 8th; 4:45 AM (UTC)] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Friday December 3rd, 2021 at 8:30 am (UTC), Agilent Site Reliability Engineers will be conducting a vulnerability patch on the CrossLab Portal production server.

Maintenance is planned for 1 hour and during this time, about 10 minutes of site downtime is expected.

[Friday December 3, 2021; 8:45 AM (UTC)] - Maintenance completed, site is operational.

Please contact CrossLab Support at crosslab.support@agilent.com, with any questions or concerns.

On Wednesday December 1st, 2021 at 12:00 am (EST), Agilent Site Reliability Engineers will be performing updates and routine maintenance to Agilent Seahorse Analytics. Maintenance is planned for 30 minutes and during this time you will not be able to access the Seahorse Analytics application. We apologize in advance for any inconvenience that may be caused.

[Wednesday December 1st, 2021 at 12:30 am (EST)] - Maintenance complete and site is operational.

Please contact Agilent Cell Analysis Support at cellanalysis.support@agilent.com with any questions or concerns.

On Saturday November 20th 2021, at 4:30 AM (UTC), Agilent Site Reliability Engineers will be will be conducting a vulnerability patching on the following servers:

• iLab CA instance
• iLab ERP instance

Maintenance is planned for 2 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday November 20th; 10:10 AM (UTC)] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.