On Saturday May 29th, 2021, at 2:00 AM (EST), Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the iLab U.S. server:

• iLab General US instance
• iLab DFCI instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday May 29th; 5:00 AM (EST)] - Maintenance complete and all sites operational.

Contact ilab-support@agilent.com for any questions or concerns regarding iLab Software.

On Friday May 28th, 2021 at 11 PM (EST), Agilent Site Reliability Engineers will be enabling the Backup Database on the following iLab nodes:

• iLab Primary US instance
• iLab DFCI instance

Maintenance is planned for 2 hours and during this time, access to all US sites, except Stanford, will be unavailable.

[Saturday May 29th; 1:00 AM (EST)] - Maintenance complete and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday May 22nd, 2021 at 6 AM (UTC), Agilent Site Reliability Engineers will be decommissioning the Rackspace domains on the iLab Primary US server. Maintenance is planned for no more than 10 minutes and during this time, no downtime is expected.

[Saturday May 22nd; 9:10 AM (UTC)] - Domain decommissioning is complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Friday May 21st, 2021 at 8:30 AM (UTC), Agilent Site Reliability Engineers will be conducting a vulnerability patch on the production servers hosting the CrossLab Platform Portal.

Maintenance is planned for 1 hour and during this time, no more than 10 minutes of downtime is expected.

[Friday May 21st; 8:35 AM (UTC)] - Patch has been completed and site is operational.

Please contact CrossLab Portal Support at crosslab.support@agilent.com, with any questions or concerns.

On Friday May 21st, 2021 at 12:30 AM (UTC), Agilent Site Reliability Engineers will be updating the routing for "my.ilab.agilent.com". Update > is planned for no more than 10 minutes and during this time, no downtime is expected.

[Friday May 21st; 12:40 AM (UTC)] - Routing change is complete and all sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday May 15th, 2021 at 2:00 AM (EST), Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the Lab US server:  

• iLab US instance
• iLab DFCI instance
• Catalog Database instance
• API instance
• Kiosk instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday May 15th, 4:30 AM (EST)] - Maintenance complete, and all sites operational.

Contact ilab-support@agilent.com for any questions or concerns regarding iLab Software.

On Friday May 14th, 2021 at 11 PM (EST), Agilent Site Reliability Engineers and Network Service Provider will be updating the routing for the database replica from the current iLab US primary server to PAN. The following instances will be affected:

• iLab Primary US instance
• iLab DFCI instance
• iLab Catalog Database instance

Routing update is planned for 15 minutes and during this time, some downtime is expected.

[Friday May 14th; 11:50 PM (EST)] - Routing update complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.