All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for three of Agilent’s SaaS products: iLab, SLIMS and Crosslab Portal. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Vulnerability Patch - Multiple Servers

On Saturday November 28th, 2020 at 6 AM (UTC), Agilent Site Reliability Engineers will be patching vulnerabilities for the servers below on the iLab environment:

iLab Australia iLab Canada iLab Status Site iLab Content Database

Maintenance is planned for 1 hour and during this time, some content and sites may not be available. Content can include image logos, images in descriptions, linked documents and status site.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

iLab U.S. Server - General Maintenance

On Saturday November 28th, 2020 at 2 AM (U.S. EST), Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the U.S. server:

  • Primary U.S. instance
  • DFCI instance
  • Catalog Database instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents




Past Incidents

Sunday, November 22nd, 2020

iLab Server Vulnerability Patch - U.S. (Stanford) and Europe

On Sunday November 22nd, 2020 at 6:00 AM (UTC), Agilent Site Reliability Engineers will be patching vulnerabilities on the following service nodes:

  • iLab U.S., Stanford instance
  • iLab Europe

Maintenance is planned for 4 hours, and during this time, no downtime is expected.

[Sunday November 22nd; 8:05 AM (U.S. EST)] - Maintenance complete and sites are operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Saturday, November 21st, 2020

iLab US iLab U.S. Server - General Maintenance

On Saturday November 21st, 2020 at 2 AM (U.S. EST), Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the U.S. server:

  • Primary U.S. instance
  • DFCI instance
  • Catalog Database instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday November 21st; 4:40 AM (U.S. EST)] - Maintenance complete and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, November 20th, 2020

No incidents reported

Thursday, November 19th, 2020

No incidents reported

Wednesday, November 18th, 2020

Crosslab Crosslab Server - General Maintenance

On Wednesday November 18th, 2020 at 3:30 AM (U.S. EST), Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the U.S. server:

  • Primary Crosslab U.S. instance
  • Crosslab API instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Wednesday November 18th; 4:00 AM (U.S. EST)] - Maintenance complete and site is operational.

Please contact Crosslab Support at crosslab.support@agilent.com, with any questions or concerns.

SLIMS North America SLIMS Cloud North America - General Maintenance

On Wednesday November 18th, 2020 between 02:30 AM - 05:00 AM EDT we've performed routine maintenance on the cloud.us.genohm.com environment.

No issues where encountered during this maintenance.

Please contact your SLIMS project lead, with any questions or concerns.

SLIMS Europe SLIMS Cloud Europe - General Maintenance

On Wednesday November 18th, 2020 between 06:00 and 08:30 CET we've performed routine maintenance on the cloud.eu.genohm.com environment.

No issues where encountered during this maintenance.

Please contact your SLIMS project lead, with any questions or concerns.

Tuesday, November 17th, 2020

No incidents reported

Monday, November 16th, 2020

No incidents reported

Sunday, November 15th, 2020

No incidents reported

Saturday, November 14th, 2020

iLab U.S. Server - General Maintenance

On Saturday November 14th, 2020 at 2 AM (U.S. EST), Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the U.S. server:

  • Primary U.S. instance
  • DFCI API instance
  • Catalog Database instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday November 14th; 4:38 AM (U.S. EST)] - Maintenance complete and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, November 13th, 2020

No incidents reported

Thursday, November 12th, 2020

No incidents reported

Wednesday, November 11th, 2020

No incidents reported

Tuesday, November 10th, 2020

No incidents reported

Monday, November 9th, 2020

No incidents reported

Sunday, November 8th, 2020

No incidents reported

Saturday, November 7th, 2020

iLab US iLab U.S. Server - General Maintenance

On Saturday November 7th, 2020 at 2 AM (U.S. EST), Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the U.S. server:

  • Primary U.S. instance
  • API instance
  • Catalog Database instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday November 7th; 4:45 AM (U.S. EST)] - Maintenance complete and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, November 6th, 2020

No incidents reported

Thursday, November 5th, 2020

No incidents reported

Wednesday, November 4th, 2020

No incidents reported

Tuesday, November 3rd, 2020

No incidents reported

Monday, November 2nd, 2020

No incidents reported

Sunday, November 1st, 2020

No incidents reported

Saturday, October 31st, 2020

iLab US iLab U.S. Server - General Maintenance

On Saturday October 31st, 2020 at 2 AM (U.S. EST), Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the U.S. server:

  • Primary U.S. instance
  • DFCI instance
  • Catalog Database instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday October 31st; 2:30 AM (U.S. EST)] - Maintenance complete and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

Friday, October 30th, 2020

No incidents reported

Thursday, October 29th, 2020

No incidents reported

Wednesday, October 28th, 2020

No incidents reported

Tuesday, October 27th, 2020

No incidents reported

Monday, October 26th, 2020

No incidents reported

Sunday, October 25th, 2020

No incidents reported

Saturday, October 24th, 2020

iLab US iLab U.S. Server - General Maintenance

On Saturday October 24th, 2020 at 2 AM (U.S. EST), Agilent Site Reliability Engineers and Network Service Provider will be performing routine maintenance on the following nodes in the U.S. server:

  • Primary U.S. instance
  • DFCI instance
  • Catalog Database instance

Maintenance is planned for 3 hours and during this time, no more than 10 minutes of downtime is expected.

[Saturday October 24th; 5:00 AM (U.S. EST)] - Maintenance complete and all sites operational.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.