On Saturday December 9th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances and API:

• iLab Primary U.S.
• iLab Stanford
• iLab Canada
• iLab Europe
• iLab Australia
• iLab DFCI
• Agilent Status Page
• iLab Content Management
• iLab Catalog Database

Maintenance is planned for 1 hour and during this time, no more than 15 minutes of downtime is expected.

[Saturday December 9th, 2023 at 5:30 AM (UTC)] - Maintenance completed and all sites are operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday November 25th, 2023 at 4:30 AM (UTC), Agilent Site Reliability Engineers and Network Engineers will be upgrading the following iLab server instances and API:

• iLab Primary U.S.
• iLab Stanford
• iLab Canada
• iLab Europe
• iLab Australia
• iLab DFCI
• Agilent Status Page
• iLab Content Management
• iLab Catalog Database

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected.

[Saturday November 25th; 6:30 AM (UTC)] - Maintenance completed and all sites are operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

[Monday November 20th; 2:30 PM (UTC)] - Agilent Site Reliability Engineers and Network Engineers have found issues with Network Connectivity and users may not be able to access the iLab sites. We are investigating as an urgent matter.

[Monday November 20th; 5:30 PM (UTC)] - Agilent Engineers have implemented a fix that has remediated impact on the iLab sites and is operational for users. Agilent Engineers is continuing investigation on the root cause and actively monitoring the site.

Please contact iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday November 18th, 2023 at 4:00 AM (UTC), Agilent Site Reliability Engineers will be migrating the following iLab instances from Active-Active Failover to Active-Passive Failover for the following instances:

• iLab Primary U.S.
• iLab DFCI
• iLab Catalog Database
• iLab ERP

Maintenance is planned for 2 hours and during this time, no more than 15 minutes of downtime is expected. We apologize in advance for any inconvenience that may be caused.

[Saturday November 18th, 2023 at 6:00 AM (UTC)] - Migration is completed and sites listed are operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Sunday, 12th November, 2023 at 10:00 AM (UTC), Agilent Site Reliability Engineers will be performing a maintenance on the CrossLab Connect Service Management server.

Maintenance is scheduled for 2 hours and during this time, no more than 30 minutes of downtime is expected.

[Sunday November 12th; 2:30 PM (UTC)] - Maintenance completed and site is operational.

Please contact CLC Support at crosslab.support@agilent.com, with any questions or concerns.

On Sunday November 12th, 2023, Agilent Site Reliability Engineers will be performing PAN OS upgrade for the following iLab server instances with maintenance schedules:

• iLab Europe: 2:00 AM (UTC) to 4:00 AM (UTC)
• iLab Canada: 6:00 AM (UTC) to 8:00 AM (UTC)
• iLab Stanford: 10:00 AM (UTC) to 12:00 PM (UTC)

During this time, 5 minutes of downtime is expected. We apologize in advance for any inconvenience that may be caused.

[Sunday November 12th; 2 PM (UTC)] - Firewall upgrade completed and sites listed are operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

On Saturday November 11th, 2023, Agilent Site Reliability Engineers will be performing PAN OS upgrade for the following iLab server instances with maintenance schedules:

• iLab Primary U.S.: 4:00 AM (UTC) to 6:00 AM (UTC)
• iLab DFCI: 4:00 AM (UTC) to 6:00 AM (UTC)
• iLab Catalog Database: 4:00 AM (UTC) to 6:00 AM (UTC)
• iLab ERP: 4:00 AM (UTC) to 6:00 AM (UTC)
• iLab Australia: 8:00 AM (UTC) to 10:00 AM (UTC)

During this time, 5 minutes of downtime is expected. We apologize in advance for any inconvenience that may be caused.

[Saturday November 11th; 11 AM (UTC)] - Firewall Upgrade completed and sites listed are operational.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.