All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Routine Maintenance - Multiple Instances

On Saturday April 27th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents




Past Incidents

Friday, October 4th, 2019

No incidents reported

Thursday, October 3rd, 2019

No incidents reported

Wednesday, October 2nd, 2019

No incidents reported

Tuesday, October 1st, 2019

No incidents reported

Monday, September 30th, 2019

No incidents reported

Sunday, September 29th, 2019

No incidents reported

Saturday, September 28th, 2019

No incidents reported

Friday, September 27th, 2019

No incidents reported

Thursday, September 26th, 2019

No incidents reported

Wednesday, September 25th, 2019

No incidents reported

Tuesday, September 24th, 2019

No incidents reported

Monday, September 23rd, 2019

No incidents reported

Sunday, September 22nd, 2019

No incidents reported

Saturday, September 21st, 2019

No incidents reported

Friday, September 20th, 2019

No incidents reported

Thursday, September 19th, 2019

No incidents reported

Wednesday, September 18th, 2019

No incidents reported

Tuesday, September 17th, 2019

No incidents reported

Monday, September 16th, 2019

No incidents reported

Sunday, September 15th, 2019

No incidents reported

Saturday, September 14th, 2019

iLab Database Upgrade - Stanford

On Saturday September 14th, 2019 at 07:30 PM (U.S PST), Agilent Site Reliability Engineers will be working with our Network Service Provider to upgrade the iLab Stanford instance to help make the site more resilient. The upgrade is scheduled for 1 hour and during this time, there may be some instability with using the site.

[Saturday September 14th; 07:46 PM (U.S. PST)] - Database upgrade on the Stanford environment complete. Site has been tested and is operational.

Please contact iLab Support at ilab-support@agilent.com with any questions or concerns.

Friday, September 13th, 2019

No incidents reported

Thursday, September 12th, 2019

No incidents reported

Wednesday, September 11th, 2019

No incidents reported

Tuesday, September 10th, 2019

No incidents reported

Monday, September 9th, 2019

No incidents reported

Sunday, September 8th, 2019

No incidents reported

Saturday, September 7th, 2019

No incidents reported

Friday, September 6th, 2019

No incidents reported

Thursday, September 5th, 2019

No incidents reported