All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Routine Maintenance - Multiple Instances

On Saturday April 27th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents



Past Incidents

Friday, August 23rd, 2019

No incidents reported

Thursday, August 22nd, 2019

No incidents reported

Wednesday, August 21st, 2019

No incidents reported

Tuesday, August 20th, 2019

No incidents reported

Monday, August 19th, 2019

No incidents reported

Sunday, August 18th, 2019

No incidents reported

Saturday, August 17th, 2019

No incidents reported

Friday, August 16th, 2019

No incidents reported

Thursday, August 15th, 2019

No incidents reported

Wednesday, August 14th, 2019

No incidents reported

Tuesday, August 13th, 2019

No incidents reported

Monday, August 12th, 2019

No incidents reported

Sunday, August 11th, 2019

No incidents reported

Saturday, August 10th, 2019

No incidents reported

Friday, August 9th, 2019

No incidents reported

Thursday, August 8th, 2019

No incidents reported

Wednesday, August 7th, 2019

No incidents reported

Tuesday, August 6th, 2019

No incidents reported

Monday, August 5th, 2019

iLab US iLab North American Instance Site Instability

[August 5th, 11:46 AM (U.S. EST)] - iLab North American sites are under heavy load and may not be reachable. Agilent Site Reliability Engineers are investigating urgently.

[August 5th, 12:21 PM (U.S. EST)] - iLab North American sites should be operational now and Agilent Site Reliability Engineers will be investigating root cause.

Please contact iLab Support at ilab-support@agilent.com, if there are any questions.

Sunday, August 4th, 2019

iLab US Some Services in iLab Unavailable

Users of some iLab services, such as the Interlock Kiosk, may not be able to connect as of this morning. Agilent Site Reliability Engineers and Network Service Provider are investigating this as an urgent matters.

[August 4th; 11:19 AM (U.S. EST)] - Agilent Site Reliability Engineers completed restart of the queue for processes that were affected.

[August 4th, 11:44 AM (U.S. EST)] - Affected processes confirmed to be back online and operational.

Please contact iLab Support at ilab-support@agilent.com, for any questions.

Saturday, August 3rd, 2019

No incidents reported

Friday, August 2nd, 2019

No incidents reported

Thursday, August 1st, 2019

No incidents reported

Wednesday, July 31st, 2019

No incidents reported

Tuesday, July 30th, 2019

No incidents reported

Monday, July 29th, 2019

No incidents reported

Sunday, July 28th, 2019

No incidents reported

Saturday, July 27th, 2019

No incidents reported

Friday, July 26th, 2019

No incidents reported

Thursday, July 25th, 2019

No incidents reported