All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Active Incidents




Past Incidents

Saturday, August 10th, 2019

No incidents reported

Friday, August 9th, 2019

No incidents reported

Thursday, August 8th, 2019

No incidents reported

Wednesday, August 7th, 2019

No incidents reported

Tuesday, August 6th, 2019

No incidents reported

Monday, August 5th, 2019

iLab US iLab North American Instance Site Instability

[August 5th, 11:46 AM (U.S. EST)] - iLab North American sites are under heavy load and may not be reachable. Agilent Site Reliability Engineers are investigating urgently.

[August 5th, 12:21 PM (U.S. EST)] - iLab North American sites should be operational now and Agilent Site Reliability Engineers will be investigating root cause.

Please contact iLab Support at ilab-support@agilent.com, if there are any questions.

Sunday, August 4th, 2019

iLab US Some Services in iLab Unavailable

Users of some iLab services, such as the Interlock Kiosk, may not be able to connect as of this morning. Agilent Site Reliability Engineers and Network Service Provider are investigating this as an urgent matters.

[August 4th; 11:19 AM (U.S. EST)] - Agilent Site Reliability Engineers completed restart of the queue for processes that were affected.

[August 4th, 11:44 AM (U.S. EST)] - Affected processes confirmed to be back online and operational.

Please contact iLab Support at ilab-support@agilent.com, for any questions.

Saturday, August 3rd, 2019

No incidents reported

Friday, August 2nd, 2019

No incidents reported

Thursday, August 1st, 2019

No incidents reported

Wednesday, July 31st, 2019

No incidents reported

Tuesday, July 30th, 2019

No incidents reported

Monday, July 29th, 2019

No incidents reported

Sunday, July 28th, 2019

No incidents reported

Saturday, July 27th, 2019

No incidents reported

Friday, July 26th, 2019

No incidents reported

Thursday, July 25th, 2019

No incidents reported

Wednesday, July 24th, 2019

No incidents reported

Tuesday, July 23rd, 2019

No incidents reported

Monday, July 22nd, 2019

No incidents reported

Sunday, July 21st, 2019

No incidents reported

Saturday, July 20th, 2019

No incidents reported

Friday, July 19th, 2019

No incidents reported

Thursday, July 18th, 2019

No incidents reported

Wednesday, July 17th, 2019

No incidents reported

Tuesday, July 16th, 2019

No incidents reported

Monday, July 15th, 2019

iLab Australia Some AU iLab Sites May Not Be Reachable

[Tuesday July 16th; 10:15 AM AEST] - Some sites on the iLab Australia server may not be reachable.Agilent Site Reliability Engineers are aware and are investigating the matter urgently.

[Tuesday July 16th; 10:40 AM AEST] - Agilent Site Reliability Engineers have found the root cause and are working with the Network Provider to reinstate all inaccessible sites.

[Tuesday July 16th; 11:03 AM AEST] - Agilent Networking and Site Reliability Engineers have resolved the issue and all sites on the Australia network are operational again.

Please contact iLab Support at ilab-support@agilent.com, if there are any questions.

Sunday, July 14th, 2019

No incidents reported

Saturday, July 13th, 2019

No incidents reported

Friday, July 12th, 2019

No incidents reported