All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Routine Maintenance - Multiple Instances

On Saturday April 27th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents




Past Incidents

Tuesday, May 14th, 2019

No incidents reported

Monday, May 13th, 2019

iLab US iLab North American Sites Performance Issues

[Monday May 13th; 03:01 PM U.S. EST] - The iLab North American server is experiencing some performance issues and the iLab site may be slower than normal or unreachable at times. iLab Site Reliability Engineers are working with our Network Provider to resolve.

[Monday May 13th; 03:27 PM U.S. EST] - iLab Site Reliability Engineers have found and resolved the issues with the server and will be monitoring closely throughout the remainder of the day.

Please contact iLab Support at ilab-support@agilent.com, if there are any questions.

Sunday, May 12th, 2019

No incidents reported

Saturday, May 11th, 2019

No incidents reported

Friday, May 10th, 2019

No incidents reported

Thursday, May 9th, 2019

No incidents reported

Wednesday, May 8th, 2019

No incidents reported

Tuesday, May 7th, 2019

No incidents reported

Monday, May 6th, 2019

No incidents reported

Sunday, May 5th, 2019

No incidents reported

Saturday, May 4th, 2019

No incidents reported

Friday, May 3rd, 2019

No incidents reported

Thursday, May 2nd, 2019

No incidents reported

Wednesday, May 1st, 2019

No incidents reported

Tuesday, April 30th, 2019

No incidents reported

Monday, April 29th, 2019

No incidents reported

Sunday, April 28th, 2019

No incidents reported

Saturday, April 27th, 2019

No incidents reported

Friday, April 26th, 2019

No incidents reported

Thursday, April 25th, 2019

No incidents reported

Wednesday, April 24th, 2019

No incidents reported

Tuesday, April 23rd, 2019

No incidents reported

Monday, April 22nd, 2019

No incidents reported

Sunday, April 21st, 2019

No incidents reported

Saturday, April 20th, 2019

No incidents reported

Friday, April 19th, 2019

No incidents reported

Thursday, April 18th, 2019

No incidents reported

Wednesday, April 17th, 2019

No incidents reported

Tuesday, April 16th, 2019

No incidents reported

Monday, April 15th, 2019

iLab US iLab North American Site Performance Issues

[Monday April 15th, 2:22 PM] - The iLab North American site is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. iLab Site Reliability Engineers are investigating the cause and will provide an update as soon as possible.

[Monday April 15th, 2:48 PM] - Jobs processing on the back-end are starting drop.

[Monday April 15th, 2:58 PM] - Database error rates within the server have dropped off and returning to normal levels.

[Monday April 15th, 3:05 PM] - iLab Site Reliability Engineers and R&D continuing to monitor system health, as well as investigating root cause.

Please contact iLab Support if there are any questions, at ilab-support@agilent.com