[Monday April 15th, 2:22 PM] - The iLab North American site is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. iLab Site Reliability Engineers are investigating the cause and will provide an update as soon as possible.

[Monday April 15th, 2:48 PM] - Jobs processing on the back-end are starting drop.

[Monday April 15th, 2:58 PM] - Database error rates within the server have dropped off and returning to normal levels.

[Monday April 15th, 3:05 PM] - iLab Site Reliability Engineers and R&D continuing to monitor system health, as well as investigating root cause.

Please contact iLab Support if there are any questions, at ilab-support@agilent.com

[Wednesday April 10th, 10:32 AM U.S. EST] - DFCI site was no longer reachable and iLab Site Reliability Engineers began investigation.

[Wednesday April 10th, 12:00 PM U.S. EST] - Ticket opened with Network Service Provider.

[Wednesday April 10th, 2:26 PM U.S. EST] - Issue escalated with Network Service Provider.

[Wednesday April 10th, 2:49 PM U.S. EST] - iLab Site Reliability Engineers able to isolate issue to dfci.ilab.agilent.com URL only and login integration with DFCI network.

[Wednesday April 10th, 3:19 PM U.S. EST] - Issue resolved and tested. iLab DFCI site available for users again.

Please contact iLab Support at ilab-support@agilent.com with any questions.

Some North American iLab sites may be giving a certificate error, that your connection is not private. iLab Site Reliability Engineers are working to resolve this.

In the interim, when on the certificate error page, you can click on the Advanced link and then on proceed to site, to access the iLab interface until this resolved.

[Sunday, March 31, 2019 @ 07:30 PM U.S. EST] - iLab network provider and Site Reliability Engineers have resolved the issue and all sites using corefacilities.org should be reachable now.

Please contact iLab Support for any questions at ilab-support@agilent.com.