All systems are operational

About This Site

Welcome! Here you'll find real-time service availability and upcoming maintenance events for four of Agilent’s SaaS products: iLab, SLIMS, Crosslab Portal and Seahorse Analytics. Over time, more Agilent SaaS products will be integrated into this status portal.

Maintenance
iLab Routine Maintenance - Multiple Instances

On Saturday April 27th, 2024 at 4:30 AM (UTC), routine maintenance has been scheduled for the following iLab server instances and API:

  • iLab Primary U.S.
  • iLab Stanford
  • iLab Canada
  • iLab Europe
  • iLab Australia
  • iLab DFCI
  • Agilent Status Page
  • iLab Content Management
  • iLab Catalog Database

Maintenance is planned for 1 hour and during this time, please take note that user will be experiencing server downtime of no more than 15 minutes. We apologize in advance for any inconvenience that may be caused.

Please contact the Agilent iLab Support at ilab-support@agilent.com, with any questions or concerns.

Active Incidents



Past Incidents

Tuesday, May 9th, 2017

No incidents reported

Monday, May 8th, 2017

No incidents reported

Sunday, May 7th, 2017

No incidents reported

Saturday, May 6th, 2017

No incidents reported

Friday, May 5th, 2017

No incidents reported

Thursday, May 4th, 2017

No incidents reported

Wednesday, May 3rd, 2017

No incidents reported

Tuesday, May 2nd, 2017

No incidents reported

Monday, May 1st, 2017

No incidents reported

Sunday, April 30th, 2017

No incidents reported

Saturday, April 29th, 2017

No incidents reported

Friday, April 28th, 2017

No incidents reported

Thursday, April 27th, 2017

No incidents reported

Wednesday, April 26th, 2017

No incidents reported

Tuesday, April 25th, 2017

No incidents reported

Monday, April 24th, 2017

No incidents reported

Sunday, April 23rd, 2017

iLab Europe EU System Maintenance

The iLab infrastructure team will be conducting some emergency maintenance this weekend.  We expect the iLab service to be unavailable from Sunday, 04/23/2017, 1:00 am UTC to Sunday, 04/23/2017, 11.00 am UTC and will update our status blog (http://status.ilab.agilent.com) with updates.

Please contact ilab-support@agilent.com if there are any questions.

  • [1:10 AM UTC] - iLab Site Reliability Engineering team is taking the EU system down for maintenance.
  • [3:58 AM UTC] - Maintenance complete, running system health checks now, expecting service restored by 5.00 am UTC
  • [4:10 AM UTC] - Maintenance complete, system health checks complete, service available. Please contact iLab support with any questions/concerns. Thank you!

Saturday, April 22nd, 2017

No incidents reported

Friday, April 21st, 2017

No incidents reported

Thursday, April 20th, 2017

No incidents reported

Wednesday, April 19th, 2017

No incidents reported

Tuesday, April 18th, 2017

No incidents reported

Monday, April 17th, 2017

No incidents reported

Sunday, April 16th, 2017

No incidents reported

Saturday, April 15th, 2017

No incidents reported

Friday, April 14th, 2017

No incidents reported

Thursday, April 13th, 2017

No incidents reported

Wednesday, April 12th, 2017

No incidents reported

Tuesday, April 11th, 2017

No incidents reported

Monday, April 10th, 2017

No incidents reported