Monday, November 21st, 2016

Stanford Browser Reset for Site Being Not Loading

Due to the recent server upgrade for the Stanford iLab system, the Stanford site may show that it is re-directing and not load. If you experience this issue, below are the steps in Google Chrome and Mozilla Firefox:

Google Chrome:

*Click on the 3 vertical dots, toward the top right of browser.

*Click on Settings in the menu.

*In Settings, scroll to the bottom and click on Show advanced settings.

*At the bottom of the page, click on Reset Settings.

Mozilla Firefox:

*Click on the 3 vertical bar lines, towards the top right of the browser.

*Click on the ? mark in the circle, at the bottom of the pop-up menu.

*Click on Troubleshooting Information.

*Click on the Refresh Firefox button