Thursday, December 6th, 2018

iLab North America iLab North American Instance Down Time

[03:15 PM U.S. EST] - The iLab North American site is currently experiencing a higher than normal amount of load, and may be causing pages to be slow or unresponsive. iLab Site Reliability Engineers are investigating the cause and will provide an update as soon as possible.

[03:36 PM U.S. EST] - iLab Site Reliability Engineers have identified a likely cause of the database load.

[03:50 PM U.S. EST] - iLab Site Reliability Engineers have introduced preliminary mitigations and continue to investigate the root cause.

[04:40 PM U.S. EST] - iLab Site Reliability Engineers have put in place a fix to restore database health and the service is back to healthy operation.