Sunday, November 18th, 2018

iLab North America iLab North American Instance Update

[05:05 AM U.S. EST] - Application deployment into remaining North American servers and iLab sites. Data migration still in progress.

[06:00 AM U.S. EST] - Web server restarted to point all North American iLab servers to the new instance.

[06:19 AM U.S. EST] - All configurations and application deployment are complete for entire North American instance.

[08:00 AM U.S. EST] - iLab Site Reliability Engineers monitoring new server performance and stability.

[11:00 AM U.S. EST] - Data migration continuing to run and still in progress.

[01:26 PM U.S. EST] - iLab Site Reliability Engineers have temporarily disabled the data migration process to investigate inability to use key features, like creating reservations and submitting project requests in the application.

[04:01 PM U.S. EST] - Issue with creating reservations and submitting requests, as well as other iLab features should be resolved and stable. Data migration has restarted and in progress.

[08:17 PM U.S. EST] - Data migration continuing to run and still in progress. Data is being restored, starting with work done most recently. Due to the size of the data being restored, completion of the re-indexing can take another 2 days.

Please be advised that there may be some general slowness in the iLab application during this time.

For more information or questions, you can contact iLab Support at ilab-support@agilent.com or by calling 1-800-690-2957 and leave a voicemail if outside of standard business hours.