Monday, November 5th, 2018

iLab Europe European Site Interruption

[07:27 AM London Time] - Service disruption for iLab EU site. iLab Engineers investigating.

[07:56 AM London Time] - iLab Site Reliability Engineering (SRE) team engaged and started investigation.

[09:05 AM London Time] - iLab European sites should operational. There may be some temporary slowness and iLab SRE is monitoring and increasing bandwidth.

[09:19 AM London Time] - iLab SRE team isolated issue to the utility server and are working with cloud provider on ETA for permanent solution. More information can be found here, http://status.cloudsigma.com/.

[02:20 PM London Time] - iLab EU instance being prepared for migration into backup database.

[02:40 PM London Time] - EU iLab site taken down for changeover.

[02:59 PM London Time] - EU iLab site being prepared to be brought online.

[03:09 PM London Time] - EU iLab site should be back up and running. Site may experience some slowness at times and may be affected to the cloud provider maintenance. More information can be found here, http://status.cloudsigma.com/